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Publicis Groupe

Runs advertising and digital transformation services

Director – Project Management

Program ManagementPosted on Nov 13
Full-timePhiladelphia, PA, USA$97.4k - $140k /yrIn-person

About the Job

Requirements

  • Seven to nine years of agency, marketing, communications, healthcare, or related experience leading complex delivery across teams, accounts, and stakeholders.
  • Strong delivery, financial, and operational acumen, with the ability to balance client needs, business priorities, and team capacity.
  • A track record of developing Project Managers who operate with strong judgment, accountability, and ownership.
  • The ability to identify patterns, address root causes, and improve how work gets done across teams and accounts.
  • Strong communication and relationship-building skills, with the ability to create clarity, alignment, and confidence across clients, teams, and leadership partners.
  • The ability to stay steady under pressure, bring clarity to complex situations, and help teams navigate challenges with confidence.
  • Comfort evaluating, testing, and scaling new tools, technologies, and ways of working that improve delivery outcomes.
  • A Bachelor's degree or equivalent professional experience.

Responsibilities

  • Establish clear delivery expectations and guardrails that help teams plan, scope, staff, and execute work consistently.
  • Identify recurring delivery issues and gaps across teams and accounts, addressing root causes rather than repeatedly managing symptoms.
  • Guide PMs through complex trade-offs, reinforcing sound decision-making around scope, resources, budgets, timing, and stakeholder impact.
  • Translate account-level delivery needs into practical standards, planning expectations, and ways of working that support stronger execution.
  • Evaluate and shape new tools, technologies, AI-enabled solutions, and delivery approaches that improve how teams plan, decide, and deliver.
  • Protect the integrity of account-level plans and budgets by helping teams make practical decisions that support quality, consistency, and financial responsibility.
  • Stay actively engaged in delivery across teams and accounts, stepping in early when risks, challenges, or delivery gaps require stronger leadership.
  • Ensure project plans, budgets, resource allocations, and delivery commitments are achievable, actionable, and aligned with client and business needs.
  • Protect account health by identifying and addressing scope, financial, staffing, and delivery risks before they impact outcomes.
  • Keep teams safely within delivery guardrails, applying judgment when standards need to flex to protect quality, momentum, or client commitments.
  • Partner with PMs and cross-functional leaders to resolve complex delivery challenges, remove obstacles, and keep work moving forward.
  • Drive adoption of tools, technologies, AI-enabled solutions, and ways of working that strengthen visibility, accountability, and delivery performance.
  • Apply multi-channel delivery, operational, and financial expertise to help teams make sound decisions and deliver consistently.
  • Standardize practical processes, templates, and ways of working that improve clarity, reduce friction, and protect quality across teams and accounts.
  • Use delivery patterns, financial signals, and team feedback to identify capability or process gaps and address them with the right partners.
  • Bring a continuous improvement mindset to how teams operate, refining practices that improve speed, accuracy, accountability, and delivery confidence.
  • Encourage thoughtful experimentation with tools, technologies, automation, and AI-enabled solutions, scaling what works to improve quality, efficiency, visibility, and delivery outcomes.
  • Scale effective ways of working across teams so strong delivery does not depend on individual heroics.
  • Lead as a player-coach, staying actively engaged in delivery while developing PMs who can make sound decisions, manage trade-offs, and escalate appropriately.
  • Set clear expectations for judgment, ownership, financial discipline, communication, and follow-through across the PM team.
  • Coach PMs through delivery challenges in real time, helping them strengthen decision-making rather than simply taking issues off their plate.
  • Build trusted relationships with clients, account leaders, and cross-capability partners by bringing clarity, accountability, and delivery leadership to the work.
  • Partner with account, production, finance, and capability leaders to resolve complex delivery challenges and bring the right expertise to client and team decisions.
  • Set the bar for delivery excellence by modeling strong judgment, steady leadership, and practical problem-solving when the work is under pressure.

About the Company

Publicis Groupe

Runs advertising and digital transformation services

Publicis Groupe runs advertising, media buying and digital transformation services for companies that want to reach consumers, coordinate campaigns and improve their business systems. Its agency network includes creative and media specialists, while Publicis Sapient builds and modernizes the technology behind clients' operations. Epsilon adds customer data and marketing technology that connect brands with audiences and measure campaign results. Clients pay for consulting, campaign creation and execution, with production and media costs billed through alongside the group's service work. Founded in 1926, Publicis Groupe is headquartered in Paris, France.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1926

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