Advanced Guestroom Attendant
Four Seasons
Advanced Guestroom Attendant
Four Seasons
Luxury hotel management with branded residences
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It’s an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in heart of the American West.Responsibilities
Perform thorough cleaning and sanitization of guest rooms, suites, and assigned areas in accordance with hotel standards and brand expectations.
Conduct detailed self-inspections of completed rooms to ensure cleanliness, presentation, and functionality meet quality requirements before releasing rooms for guest occupancy.
Identify, report, and follow up on maintenance issues, safety hazards, and equipment deficiencies to ensure a safe and comfortable guest environment.
Maintain exceptional attention to detail when inspecting room amenities, linens, furnishings, and guest supplies to ensure all items are properly stocked and presented.
Consistently achieve and maintain high quality scores during internal audits, management inspections, and brand evaluations.
Utilize established inspection checklists and operational procedures to verify compliance with housekeeping standards and cleanliness protocols.
Support the training and mentoring of team members by demonstrating best practices in cleaning techniques, room presentation, and self-inspection processes.
Accurately document room status updates, inspection results, maintenance requests, and inventory needs using hotel systems and reporting tools.
Collaborate with Housekeeping Supervisors, Front Desk, and Engineering teams to ensure timely room readiness and outstanding guest satisfaction.
Promote a culture of accountability, professionalism, and continuous improvement by taking ownership of room quality and proactively correcting deficiencies before guest arrival
Preferred Qualifications
Strong knowledge of housekeeping procedures, cleaning chemicals, and hotel cleanliness standards.
Excellent eye for detail and ability to identify quality deficiencies.
Must be willing to work a flexible schedule. This may include some evenings, weekends and holidays.
Basic level of English is required.
Previous hotel housekeeping experience with quality assurance or self-inspection responsibilities preferred.
Ability to push, pull, lift up to 40lbs.
Ability to kneel, crouch and reach.
Walk up to 8 hours per shift.
Successful candidate must possess legal work authorization in the United States.
Benefits!
Discounted housing available
Employee Travel Program
Medical, dental and vision insurance for you and your family
5 Weeks PTO
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfLuxury hotel management with branded residences
Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.
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