Experience in customer service, retail, or a healthcare-related environment.
Strong interpersonal and communication skills with a patient-focused approach.
Excellent organizational and multitasking abilities.
Comfort using computer systems, including Microsoft Office and point-of-sale systems.
Professionalism, reliability, and commitment to confidentiality.
Responsibilities
Assist customers in selecting and fitting home health products, including mobility aids, compression therapy, and daily living supports.
Provide clear guidance to help customers use products safely and effectively.
Build trusted relationships through a patient-first approach.
Manage ordering, inventory, and merchandising within the home health department.
Process third-party billing and maintain accurate documentation.
Support efficient workflow across retail and healthcare service areas.
Work closely with pharmacists, healthcare professionals, and community partners.
Contribute to health and wellness initiatives within the community.
Help foster a supportive, team-oriented work environment aligned with company values.
Desired Qualifications
Experience with home health products, mobility aids, or medical supplies.
Knowledge of third-party billing or pharmacy systems, such as Kroll.
Experience working alongside healthcare professionals or in a patient support role.
Home Health Care Specialist – Full Time | Chester, NS
Location: Chester, Nova Scotia Position Type: Full-Time Compensation: Competitive hourly wage (based on experience) + comprehensive benefits
About the Role
MacQuarries Pharmasave Group is seeking a knowledgeable and customer-focused Home Health Care Specialist to join our team.
This is a unique, hands-on role that blends patient support, medical equipment expertise, and retail pharmacy care. You will work directly with customers to assess their needs, recommend and fit home health products, and ensure they feel confident and supported in their care at home.
If you enjoy helping people, solving problems, and working in a collaborative healthcare environment, this is an opportunity to make a meaningful difference in your community.
Key Responsibilities
Patient Support & Product Expertise
· Assist customers in selecting and fitting home health products, including mobility aids, compression therapy, and daily living supports
· Provide clear, compassionate guidance to help customers use products safely and effectively
· Build trusted relationships through a patient-first approach
Operations & Coordination
· Manage ordering, inventory, and merchandising within the home health department
· Process third-party billing and maintain accurate documentation
· Support efficient workflow across retail and healthcare service areas
Collaboration & Community Care
· Work closely with pharmacists, healthcare professionals, and community partners
· Contribute to health and wellness initiatives within the community
· Help foster a supportive, team-oriented work environment aligned with company values
Qualifications
Required:
· Experience in customer service, retail, or a healthcare-related environment
· Strong interpersonal and communication skills with a patient-focused approach
· Excellent organizational and multitasking abilities
· Comfortable using computer systems (Microsoft Office and point-of-sale systems)
· Professional, reliable, and committed to confidentiality
Assets:
· Experience with home health products, mobility aids, or medical supplies
· Knowledge of third-party billing or pharmacy systems (e.g., Kroll)
· Experience working alongside healthcare professionals or in a patient support role
Compensation & Benefits
· Competitive hourly wage (depending on experience)
· Extended Health, Dental, and Vision Benefits
· Paid vacation and Employee Discounts
· Life Insurance and Long-Term Disability
· RRSP program
· Ongoing training and professional development opportunities
Why Join MacQuarries Pharmasave?
· Community pharmacy culture: a patient-first environment where relationships matter
· A company deeply rooted in Nova Scotia communities since 1920
· A shared commitment to our ABC’s: Attitude, Behavior, and Contribution to the team
· A strong focus on patient care, integrity, and community impact
· Supportive, inclusive team environment
Please note: some of our locations include stairs and light physical duties.
Our Mission and Vision
Mission: To make people feel better
Vision: To be the Drug Store of choice in every community we serve
Diversity & Inclusion
MacQuarries Pharmasave Group is an equal opportunity employer. We value and celebrate diversity and are committed to building an inclusive environment for all employees and customers.
Call to Action
Ready to lead a pharmacy team that makes a difference every day? Apply today to join the MacQuarries Pharmasave family.