Growth & Customer Success Manager

Own the Outcome. Drive the Growth. Be the Strategist | About Measure Marketing Results Inc.

At Measure Marketing Results Inc., we don’t just run campaigns — we build revenue engines for B2B organizations.

As a Great Place to Work® in Canada Certified company, we are proud of our high-performance, accountable, and collaborative culture. We believe autonomy fuels excellence, strategy drives growth, and outcomes matter.

We are hiring a Growth & Customer Success Manager to join our in-office team in Oakville, ON. This is not a passive account management role. This is for someone who wants to own performance, influence strategy, and drive measurable impact for North American B2B clients.

The Role: Strategic Owner of Growth

You are the strategic lead and primary point of contact for your B2B client portfolio. You bridge vision and execution — aligning client business objectives with integrated digital growth strategies.

You will:

Own client relationships from onboarding through long-term growth
Build and refine integrated strategies across SEO, Paid Media (Google, Meta, LinkedIn), Content, Web, and Marketing Automation
Lead bi-weekly or monthly performance reviews grounded in data, insights, and ROI clarity
Translate analytics into executive-level conversations and strategic direction
Collaborate closely with SEO, Paid Media, and Creative teams to ensure flawless execution
Manage budgets, KPIs, timelines, and performance targets
Identify upsell and expansion opportunities aligned with client growth goals
Take accountability for results — pivoting strategy when data demands it

This role sits at the intersection of strategy, performance, and client leadership.

Who You Are

You are not a task manager — you are a growth driver.

You likely have:

3–5+ years in a client-facing account management or customer success role within a marketing agency
Hands-on experience with SEO, Paid Media, and analytics platforms
Experience working with North American B2B clients and understanding executive-level ROI expectations
Confidence in managing multiple accounts without sacrificing strategic depth
Strong analytical instincts and comfort leading data-driven conversations
The ability to prioritize impact over activity
A proactive, ownership-driven mindset
Comfort working in an autonomous, performance-based environment
A natural ability to align teams around outcomes

You care deeply about results — and it shows in the growth your clients achieve.

Must-Haves

3–5 years of agency experience with full client ownership
Minimum 2 years of hands-on experience in SEO, Paid Ads, and/or analytics
Experience managing marketing budgets and performance reporting
Strong understanding of full-funnel B2B growth strategy
Excellent written and verbal English communication skills
Eligible to work full-time in Canada
Ability to commute daily to our Oakville, ON office (this is an in-office position)

What You Get:

Competitive base salary + performance incentives
Clear and structured growth path within the Growth Team
Medical and dental benefits
Ongoing training and professional development
A high-autonomy environment backed by strong leadership support
A team culture rooted in excellence, empathy, and execution

At Measure Marketing Results Inc., we believe autonomy fuels excellence. If you're ready to grow in an environment where your voice matters and your work moves the needle, apply today.

About the company

Measure Marketing Results is an internet marketing firm that delivers concrete, quantifiable digital marketing solutions for businesses of all sizes. It combines over 50 years of experience to design campaigns aimed at generating qualified leads, supporting sales teams, increasing revenue, and maximizing ROI. The company offers paid search and display advertising, search engine optimization, creative and conversion-friendly design, social media marketing, content marketing, email marketing, mobile application services, and web analytics. How it works: it uses data-driven strategies and a road-map approach to create integrated campaigns across channels, using analytics to track performance and optimize for better results. How it's different: emphasis on measurable outcomes, a long track record, and a broad, end-to-end suite of services that blend creative thinking with data. Goal: help clients grow by delivering measurable ROI through a tailored internet marketing plan.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

2008

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Simplify's Take

What believers are saying

In 2026, the firm serves 300+ brands across Canada and the United States.
Measure Marketing reports an NPS of 74, strengthening retention and referrals.
Its 2026 AI and GEO messaging targets buyers shifting toward search-answer experiences.

What critics are saying

Google AI Overviews and ChatGPT reduce click-throughs, pressuring SEO-heavy agencies by 2027.
Client concentration in manufacturing, technology, and legal leaves revenue exposed to sector downturns.
Large platforms and in-house teams commoditize PPC, compressing margins and limiting differentiation.

What makes Measure Marketing Results unique

Measure Marketing pairs SEO, PPC, and executive dashboards tied to pipeline and revenue.
Its 2026 Great Place To Work certification signals a sticky, employee-centered operating culture.
Case studies show 98% inquiry growth and 167% demo growth in 12 months.

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Benefits

Remote Work Options

Measure Marketing Results

Client Success Manager - Digital & Performance Marketing

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