Full-Time

Operations Manager

Posted on 1/17/2025

Assurant

Assurant

10,001+ employees

Risk management solutions for consumer electronics

Financial Services
Consumer Goods

Compensation Overview

$72.9k - $121.9kAnnually

Senior, Expert

Irving, TX, USA

This is an onsite role in our Irving TX location.

Category
Inventory Management
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Word/Pages/Docs
Tableau
Customer Service
Excel/Numbers/Sheets
Requirements
  • High school diploma or equivalent
  • Minimum of 12 years in a leadership/manager position within a fast-paced manufacturing, industrial services, distribution or assembly environment; including 7 years in leading supervisors
  • Demonstrated experience with direct supervision and coaching of others
  • Must have experience working within a 5S, Lean, Six Sigma environment
  • Ability to identify potential process and workflow improvements
  • Strong math, reasoning, analysis and decision-making skills
  • Ability to provide practical application of technical skills and techniques in wireless mobile device processing
  • Must have strong knowledge and abilities with Microsoft Excel and Word and familiarity with label printers and bar code scanners
  • Detailed oriented with excellent written and verbal communication skills
  • Must have the ability to interact effectively and positively with all levels of company personnel as well as external personnel
  • Must have the ability to work in a fast-paced environment and able to handle multiple priorities simultaneously
  • Ability to work independently with limited supervision
  • Must be available to work extra hours as needed
  • Experience managing an hourly workforce
Responsibilities
  • Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
  • Work with senior management to establish department and company goals and rely on experience, judgment, and innovation to achieve them
  • Develop and implement process improvements and coordinate new product introductions
  • Liaison between teams, shifts, functional areas, supervisors and departments, and partner with vendor / customer / client representatives
  • Collaborate with other Leaders within the site to monitor inventory level, materials, equipment, and the procurement of capital equipment as needed
  • Provide a clean, organized, and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed
  • Work with supervisor to ensure they are effectively managing their headcount and complete supervisory tasks which includes hiring, performing performance reviews and mentoring / coaching and disciplinary actions
  • Meet production operational standards by implementing production, productivity, quality, and customer service level agreements, resolving problems, and identifying process improvements
  • Meet production financial standards by controlling and minimizing operation expenses
  • Drive engagement across area of responsibility and work with the leaders to review and address their peakon scores
  • Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
  • Maintain flow of operations by communicating production status, requirements and problems to next shift
  • Manager responsibilities include driving /maintaining cost within the business guidelines for their area of ownership
  • Provide leadership and training to accomplish the operational goals and objectives
Desired Qualifications
  • Associates Degree/Bachelor’s Degree
  • Experience with ISO 9001 or R2 certifications

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When products are damaged or malfunctioning, Assurant also provides repair services to restore them efficiently. This approach minimizes the financial impact of unexpected events for individual consumers, businesses, and financial institutions. Assurant operates in various global markets, with a strong presence in North America, Europe, and Asia, and generates revenue through premiums, fees, and value-added services. A key aspect of Assurant's corporate culture is its commitment to diversity, equity, and inclusion, which enhances its ability to serve a diverse customer base.

Company Stage

IPO

Total Funding

N/A

Headquarters

New York City, New York

Founded

1892

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for mobile device insurance due to remote work trends.
  • 5G expansion drives demand for new devices and related insurance products.
  • Acquisition of iSmash enhances Assurant's tech repair service capabilities.

What critics are saying

  • Integration challenges from acquiring iSmash may affect operational efficiency.
  • Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
  • Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

What makes Assurant unique

  • Assurant specializes in risk management for mobile devices and electronics globally.
  • The company offers insurance, service contracts, and repair services for high-value items.
  • Assurant's DEI commitment fosters innovation and enhances customer understanding.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Hybrid Work Options

Professional Development Budget