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Santa Clara University

Equal Opportunity/Title IX Investigator

Regulatory Compliance & EthicsUpdated on Nov 12
Full-timeSanta Clara, CA, USA$102.8k - $128.6k /yr

About the Job

Requirements

  • Comprehensive working knowledge of state and federal nondiscrimination laws, due process protections, and compliance regulations in higher education, including Title IX, Title VI, Title VII, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Family and Medical Leave Act, the Violence Against Women Act, the Family Educational Rights and Privacy Act, the Clery Act, California Fair Employment and Housing Act, and California higher education mandates.
  • Knowledge of investigation techniques and best practices, community engagement strategy, and approaches to systemic reform.
  • Specialized experience and demonstrated skill in party and witness examination, interviews, and investigation techniques, including leading effective party and witness interviews, assessing witness credibility and identifying inconsistencies, and producing high-quality written work products.
  • Ability to use tact and diplomacy when interviewing and communicating with diverse individuals, remaining calm and impartial in sensitive, confrontational, and stressful situations.
  • Ability to conduct interviews and written and verbal communications using a trauma-informed approach while maintaining impartiality, neutrality, and objectivity.
  • Strong written and verbal communication skills and public speaking and presentation skills.
  • Ability to use thought-provoking content and delivery to make an impact and gain commitment from stakeholders.
  • Proficiency with personal computers, especially word processing, spreadsheets, databases, and presentation software, preferably Microsoft Word, Excel, and PowerPoint.
  • Ability to analyze complex policies, rules, laws, reports, medical records, and other pertinent documents.
  • Ability to communicate complex data analyses, difficult information, methodology, and implications to managers or other staff.
  • Planning, organizational, and time-management skills; creative problem-solving skills.
  • Ability to work with staff, students, and faculty and maintain constructive working relationships in a diverse multicultural environment.
  • Ability to maintain neutrality, impartiality, objectivity, confidentiality, and high ethical standards when handling sensitive information and cases.
  • Expertise in applicable policies, principles, and processes; ability to independently and efficiently manage a significant, volume-oriented caseload while multitasking and meeting deadlines.
  • Ability to work evenings and weekends when necessary, work flexible hours, and undertake limited travel.
  • Ability to build effective working and networking relationships with on- and off-campus partners, civil rights agencies, and professional associations.
  • Ability to work proactively and independently, exercise discretion and good judgment, and establish credibility with executives, administrators, faculty, staff, and students.
  • Bachelor’s degree required.
  • Six to eight years of investigation experience, particularly in Title IX, sexual assault, sexual misconduct, civil rights, similar discrimination complaints, or equivalent experience.
  • At least three years of experience conducting civil rights or Title IX investigations in an on-campus position in higher education or K–12.
  • At least two years of experience preparing comprehensive investigation reports with in-depth analyses.
  • A writing sample will be requested from candidates under consideration.

Responsibilities

  • Conduct prompt and thorough investigations, including developing investigative plans, identifying and interviewing witnesses, gathering and securing information and data, and maintaining accurate, thorough investigation records and notes.
  • Draft essential, error-free correspondence and notices related to complaint intake, investigation, and processing, in compliance with procedural due process rights.
  • Use informal resolution practices to address complaints, concerns, or allegations when appropriate, and document the process.
  • Follow Santa Clara University standards, processes, policies, and timelines for investigations, resolutions, and report writing.
  • Conduct interviews, take accurate notes, and draft interview summaries.
  • Independently determine appropriate interview questions, information to document, and communications necessary for resolution processes.
  • Ask appropriate questions during interviews to gather information about sexual misconduct, discrimination, retaliation, or harassment allegations.
  • Identify and distinguish evidence that is directly related or relevant.
  • Prepare comprehensive, timely written reports with in-depth analyses, including fact-finding, credibility assessments, and, when appropriate, policy findings.
  • Prepare for and participate in meetings, hearings, or grievances related to investigation results.
  • Maintain current expertise in applicable federal, California state, and local civil-rights, equity, and higher-education regulations.
  • Handle confidential and highly sensitive information in compliance with university policies, procedures, and state and federal regulations.
  • Assist the Deputy Title IX Coordinator in creating and distributing educational materials, including brochures, posters, and web-based materials about campus-community rights and responsibilities.
  • Conduct outreach and education as part of awareness campaigns.
  • Assist the Deputy Title IX Coordinator with education, training, outreach, and engagement programming on Title IX and university discrimination, harassment, and sexual misconduct policies and processes.
  • Collaborate with on- and off-campus resources, including law enforcement and survivor services, and with other investigators to support processes, responses, and policies consistent with nondiscrimination laws and regulations.
  • Manage special projects and assist with overflow duties as assigned.
  • Complete other tasks and projects as assigned.

Desired Qualifications

  • An advanced degree in law, psychology, social work, public policy, public health, education, criminology, or another related field is preferred.
  • Experience in conflict management.
  • Completion of training in investigation techniques.
  • Completion of training in Title IX, Title VII, civil rights investigations, trauma, or sexual assault investigations.
  • Completion of training in mediation, restorative practices, or alternative resolution.
  • Significant prior experience working collaboratively with complainants, survivor-rights advocates, law enforcement officials, or other key stakeholders.
  • Experience developing and delivering trainings.

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