WSH International Investments

Contract catering and brand portfolio management

Bar / Front of House Supervisor

Food & Beverage Operations ManagementPosted on Nov 9

Full-timeMusselburgh, UK£13.65 /hrIn-person

About the Job

Requirements

Previous experience in a supervisory bar or hospitality role.
A confident and supportive leadership style.
Strong communication and people skills.
A passion for customer service.
A positive, solutions-focused mindset.
High standards and strong attention to detail.

Responsibilities

Supervise front-of-house operations and maintain service standards.
Support opening and closing procedures.
Lead customer interactions with professionalism and warmth.
Contribute ideas for drinks, promotions, and student-led events to keep the bar relevant and appealing to the student community.
Motivate, train, and support team members.
Ensure compliance with licensing, health and safety, and company procedures.
Resolve customer queries and support a positive customer experience.
Help create a welcoming, inclusive, and collaborative team culture.

Job Description

Front of House Supervisor

Location: Queen Margaret University Hours 40 Salary: £13.65PH Contract: Full Time

What you’ll be doing

Supervise front of house operations and maintain service standards.
Support opening and closing procedures.
Lead customer interactions with professionalism and warmth.
Contribute innovative ideas for drinks, promotions and student-led events, helping to keep the bar relevant, exciting and appealing to our student community.
Motivate, train and support team members.
Ensure compliance with licensing, health & safety and company procedures.
Resolve customer queries and support a positive customer experience.
Help create a welcoming, inclusive and collaborative team culture.

Qualifications

What we’re looking for

Previous experience in a supervisory bar / hospitality role
A confident and supportive leadership style
Strong communication and people skills
A passion for customer service
A positive, solutions-focused mindset
High standards and strong attention to detail

Additional Information

Why join BaxterStorey

An annual day off for your birthday
Apprenticeship and career development opportunities
Free lunch on shift
Discounts and cashback at a wide range of retail and leisure outlets
Cycle-to-work scheme
Enhanced parental leave
Grandparent leave
Extra day off for your birthday
Extra paid day off for your wedding or commitment day

Compensation: N/A to 13.65 (GBP) (HOURLY)

About the Company

WSH International Investments

Contract catering and brand portfolio management

WSH is a British holding company that owns and operates brands in food services and hospitality, with contract catering as its core business. It runs BaxterStorey, Benugo, and Searcys, delivering high-quality food and service to clients like businesses, schools, and public venues, focusing on fresh, seasonal, and locally sourced ingredients. Its portfolio approach across corporate dining, restaurants, and cafes, plus centralized procurement and operations, differentiates it from competitors. Its goal is to provide dependable, high-quality catering and hospitality, grow its brand portfolio, and optimize costs to deliver value to clients and stakeholders.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Reading, United Kingdom
Founded: 2011

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