PhonePe

Digital payments platform enabling UPI transactions

HRBP - Lending Sales

HR Generalist & Employee RelationsUpdated on Nov 12

Full-timeBengaluru, Karnataka, IndiaNo salary listed

An MBA in Human Resources and 1–3 years of proven work experience are required.
Understanding of human resources concepts and evolving human resources practices is required.
Strong execution rigor and ownership in completing tasks are required.

Align workforce requirements with the annual operating plan and organizational operating structure, including layers and spans.
Work with the talent acquisition partner to identify sourcing avenues, review candidate profiles, interview candidates, and roll out offers.
Execute the performance management process for the assigned region, including regular check-ins and final evaluations according to established timelines.
Facilitate discussions between managers and low performers, ensure performance improvement plans are created, track progress, and take appropriate action when performance does not visibly improve.
Drive organization health and manager-connect surveys when conducted and ensure maximum coverage in the assigned region.
Maintain individual connections and regular touchpoints with employees in assigned business groups.
Analyze frontline attrition and take corrective action.
Visit regional sales offices regularly and interact with employees.
Attend sales review meetings and market visits.
Own and interpret organizational HR policy, resolve issues, and address employee queries with support within established timelines.

Job Objective: The role will develop and execute on the HR operations for the business by working closely with stakeholders.

Responsibilities:

Talent Acquisition & Onboarding:

To ensure workforce requirements are in sync with annual operating plan and organization's operating structure from a perspective of layers, spans, etc.
Work with talent acquisition partner to identify different available avenues for sourcing of right talent
Review profiles, interview candidates and roll out offers with talent acquisition

Talent Management:

To execute the performance management process with regular touch bases and final evaluation as per the decided timelines, for the assigned region
Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level
Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region

Business Partnering:

Maintain strong individual connect and regular touch points with all employees from the assigned business groups
Solve for front-line attrition by doing attrition analysis and taking corrective action
Regular visit to sales offices in the regions and interact with the employees.
Attend sales review meetings and market visits
Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines

Capabilities & Requirements: