Honor Health

Nonprofit healthcare system providing comprehensive care

Medical Assistant 2

Clinical Support & Patient AdministrationPosted on Nov 9

Full-timeScottsdale, AZ, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Completion of a medical assistant training program is required.
At least six months of experience as a medical assistant is preferred.
Basic Life Support certification is required.
A current Fingerprint Clearance Card is required for Pediatric Behavioral Health Sites, or the employee must apply for and be eligible for one within seven working days after employment.
Applicants must complete an approved training program, or an unapproved training program and pass a medical assistant examination administered by an accredited certifying organization, or complete a United States Armed Forces medical services training program.
Medical Assistant certification such as CMA, CCMA, or RMA is preferred.
The successful completion of the certification exam is reimbursed; failure to obtain certification within the assigned period means the employee no longer meets the minimum qualification and will be terminated.

Responsibilities

Provide general front- and back-office support to professional staff, escort patients to exam rooms, maintain clean and stocked exam rooms, and provide phone service by scheduling patients or referring callers appropriately.
Answer patient phone messages promptly, maintain accurate patient information, file charts and paperwork correctly, and maintain medical records.
Under provider direction, perform duties related to patient examinations and treatment; take a proactive approach using available resources to serve patients and follow organizational policies, procedures, protocols, and Arizona validated competencies.
Perform receptionist, telephone, scheduling, message-management, and data-input duties as part of clerical support and participate in a team model to improve patient experience, communication, and access to care.
Prepare treatment rooms, escort patients, obtain brief histories, document chief complaints, take vital signs including weight and temperature, prepare patients for exams, and assist clinicians with exams and special procedures.
Travel to off-site locations as needed to perform diagnostic testing and assist with physical-exam components, TB testing, injections, phlebotomy, and other duties.
Administer and record injections and TB testing under physician supervision and order, as assigned.
Perform venipuncture, obtain specimens, perform CLIA-waived laboratory tests, and perform provider-directed office procedures including pulmonary function testing, urine drug screening, EBT, EKG, and fit testing within scope of practice.
Receive calls from patients, pharmacies, and others; document and relay information to providers; and phone pharmacies with approved medication orders or refills.
Perform front-office duties as needed, including reception, telephone coverage, chart maintenance, insurance forms, and scheduling.
Coordinate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals, and provide appropriate referrals to case management for employees.
Perform other duties as assigned.

Desired Qualifications

Oncology experience is preferred.
Medical Assistant certification such as CMA, CCMA, or RMA is preferred.
At least six months of experience as a medical assistant is preferred.

Primary City/State:

Research Institute - 10510 N 92nd St Scottsdale, AZ 85258

Category:

Healthcare Support

Shift:

Day

Department:

HRI-Front Office and PFCs



Oncology experience preferred

Monday - Thursday 7:00am - 4:30pm; clinic open 7:00am - 12:00pm on Friday

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

ESSENTIAL FUNCTIONS

Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures.
May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.
May administer and record injections and TB testing under the supervision and order of the physician.
Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.
Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.
Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned.
Performs other duties as assigned.

EDUCATION

High School Diploma or GED Required
Other / Certificate Completion of a MA training program Required

EXPERIENCE

6 months experience as a Medical Assistant Preferred

LICENSE AND CERTIFICATIONS

Basic Life Support (BLS) - Certification Required
Fingerprint Clearance Card (FPC) - Certificate State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required
Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) Preferred
HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred

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About the Company

Honor Health

Nonprofit healthcare system providing comprehensive care

Preparing company summary for Honor Health.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Scottsdale, AZ
Founded: 2013

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