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KLA

Makes chip inspection and measurement equipment

Field Applications Engineer

Pre-Sales Solution Engineering +1Confirmed live in the last 24 hours
Full-timeHillsboro, OR, USA

About the Job

Requirements

  • A master's-level degree with zero years of related work experience, or a bachelor's-level degree with two years of related work experience.
  • Strong technical depth and the ability to lead complex customer engagements independently.
  • Strong verbal and written communication skills, including the ability to translate complex technical concepts to diverse audiences.
  • Experience coding in a technical language such as Python or MATLAB is preferred.
  • Experience in semiconductor fabrication is preferred.
  • A PhD in a STEM field is preferred.

Responsibilities

  • Serve as the primary technical interface between KLA and customers.
  • Deliver applications support for KLA's overlay metrology tools at customer fabrication facilities.
  • Lead customer engagements, including product evaluations and new tool introductions, and drive competition.
  • Conduct acceptance tests, recipe development, hands-on training, and pre-sales technical enablement.
  • Build customer relationships by understanding technical needs, aligning solutions, and ensuring satisfaction through onsite support.
  • Collaborate with customers and internal teams to co-author technical papers and present at global industry symposiums.
  • Develop and share Best Known Methods, standard operating procedure materials, and technical documentation for global Field Applications teams.
  • Align customer feedback with engineering, sales, and marketing to drive continuous improvement.
  • Analyze complex technical issues, apply statistical methods, and deliver data-driven solutions.
  • Report regional insights and escalate field issues to product divisions for timely resolution and product evolution.

Desired Qualifications

  • Be self-motivated, accountable, and comfortable operating independently in a customer-facing environment.
  • Demonstrate technical leadership by leading customer engagements, mentoring peers, and influencing cross-functional teams.
  • Bring problem-solving skills and comfort working in fast-paced semiconductor manufacturing environments.

About the Company

KLA

Makes chip inspection and measurement equipment

KLA makes equipment and software that help semiconductor and electronics manufacturers find defects, measure tiny features and improve production yields. Its process control systems inspect wafers and analyze manufacturing data so engineers can identify problems before they spread through a production run. The product portfolio supports chip fabrication, packaging and printed circuit boards, with tools that check materials and finished components throughout manufacturing. KLA earns revenue from equipment sales and related service contracts, including maintenance that keeps customers' installed tools operating reliably. Formed through a merger in 1997, KLA is headquartered in Milpitas, California.

Company size
10,001+
Company stage
IPO
Headquarters
Milpitas, CA
Founded
1997

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