Account Technology Strategist - Small, Medium, Enterprise & Channel

Join us as an Account Technology Strategist (ATS) and help shape the future of digital transformation for some of our most strategic clients. In this role, you'll serve as a trusted technology advisor, partnering with senior customer executives to align business priorities with innovative technology strategies that accelerate growth, drive business outcomes, and unlock the full potential of the Microsoft ecosystem.

We're looking for a strategic thinker and relationship builder who combines business acumen with deep technology expertise. You'll collaborate closely with Microsoft Account Executives, Customer Success Managers, Solution Specialists, and Avanade Business Development leaders to drive cloud adoption, AI innovation, and digital transformation across a portfolio of Small, Medium, Enterprise & Channel (SME&C) clients. You'll identify growth opportunities, develop executive-level technology roadmaps, and help customers realize measurable business value while strengthening long-term partnerships.

Come join us

At the intersection of business and technology, you'll help customers navigate complex transformation journeys and maximize the value of their Microsoft investments.

As a trusted advisor, you'll lead strategic conversations, influence executive stakeholders, and drive adoption of cloud, data, AI, security, and modern workplace solutions.

Working alongside Avanade and Microsoft teams, you'll develop innovative technology strategies that accelerate Azure consumption, support Microsoft solution adoption, and create opportunities for Avanade consulting services.

Together we do what matters.

What you’ll do

Executive Technology Leadership

• Build trusted advisor relationships with CIOs, CTOs, CDOs, CISOs, business executives, and line-of-business leaders across a portfolio of 8–10 accounts.
• Facilitate strategic discussions on business transformation, AI adoption, cloud modernization, cybersecurity, data platforms, and workplace productivity.
• Develop executive-level technology visions and multi-year transformation roadmaps aligned to customer business objectives.
• Lead technology conversations that position Microsoft as the preferred strategic partner.

Account Planning & Growth

• Create and maintain comprehensive technology strategies for assigned accounts.
• Identify opportunities to expand Microsoft cloud consumption and platform adoption.
• Develop account technology plans that support revenue growth, customer retention, and long-term value realization.
• Influence customer investments toward Azure, Microsoft 365, Security, Fabric, Data & AI, and Business Applications solutions.

Industry & Business Consulting

• Understand industry trends, regulatory challenges, and competitive pressures across multiple sectors.
• Translate industry-specific challenges into business and technology solutions.
• Share leading practices, industry benchmarks, and AI-enabled innovation opportunities.

AI and Innovation Strategy

• Lead executive conversations around generative AI, Copilot, intelligent agents, and emerging technologies.
• Identify high-value AI use cases and establish adoption roadmaps.
• Help customers define governance, security, and change management strategies for AI deployment.
• Collaborate with technical specialists to accelerate AI solution adoption.

Technical Strategy Development

• Guide customers through: Cloud migration and modernization initiatives, Data platform modernization, Security transformation programs, Digital workplace strategies, Application modernization, Hybrid and multi-cloud architectures.
• Align technical architectures to business outcomes and investment priorities.

Orchestration & Team Leadership

• Act as the virtual CTO for the account team.
• Coordinate Microsoft specialists, architects, customer success managers
• Drive alignment across pursuit, solutioning, implementation, and adoption activities.
• Ensure customer engagements are coordinated and outcome-focused.

Business Value Realization

• Support the development of business value cases, ROI analyses, and executive presentations.
• Establish measurable success criteria for transformation initiatives.
• Track business outcomes and customer success metrics.
• Demonstrate realized value from Microsoft technology investments.

Key Performance Indicators (KPIs)

Customer Success

• Customer satisfaction and relationship health
• Executive engagement coverage
• Technology strategy completion and quality
• Customer referenceability

Business Growth

• Azure consumption growth
• AI and Copilot adoption rates
• Avanade services engagement growth

Transformation Outcomes

• Digital transformation initiatives launched
• Business value assessments completed
• AI opportunities identified and implemented
• Strategic roadmap execution progress

Skills and experiences

Required Experience

• 8+ years of technology consulting, enterprise architecture, account management, or technology strategy experience.
• Experience engaging executive stakeholders and business decision makers.
• Demonstrated success managing complex customer relationships.
• Experience driving cloud, data, AI, security, or application modernization initiatives.

Technical Knowledge

Strong understanding of at least three of the areas below, with a willingness to develop deeper knowledge across the remaining areas:

• Microsoft Azure

• Microsoft 365

• Security and Compliance solutions

• Data & AI platforms (Fabric, Foundry, etc.)

• Business Applications (D365)

• Cloud architecture and modernization strategies

• Generative AI and intelligent agents

Business Skills

• Executive presence and communication skills

• Strategic thinking and business acumen

• Account planning and opportunity development

• Financial and business case development

• Stakeholder management and influence
  

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Characteristics that can spell success for this role:

• You are a trusted advisor who builds credibility and influences executive stakeholders.
• You combine business acumen and technology expertise to deliver meaningful customer outcomes.
• You excel at developing strong partnerships across customers, Microsoft, and Avanade teams.
• You identify growth opportunities and translate business priorities into strategic technology solutions.
• You take ownership, communicate with impact, and drive results through collaboration and innovation.

Enjoy your career

Some of the best things about working at Avanade:

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (20 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

A great place to work

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking • Experimenting courageously • Learning and pivoting

Inspire greatness in our people by

• Empowering every voice • Encouraging boldness • Celebrating progress

Accelerate the impact of our people by

• Amazing the client • Prioritizing what matters • Acting as one

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below. 

We anticipate this job posting will be posted on 10/22/2026 and open for at least 10 days.

 
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. 

It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

See more information on our benefits here: Canada Employee Benefits | Avanade

Role Location                                                                            Annual Salary Range 

Ontario/Quebec/Alberta/British Columbia                            $128,000 to $143,000 

In addition to base pay, this role is eligible for additional incentive compensation under the Bonus Plan which is based on achievement toward individual targets and subject to Plan terms. 

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