Full-Time

Substance Use Disorder

Sud, Care Advocate

Confirmed live in the last 24 hours

Spring Health

Spring Health

1,001-5,000 employees

Personalized mental health solutions for employers

Healthcare

Compensation Overview

$32 - $36.9Hourly

Entry, Junior

Remote in USA

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Requirements
  • Master’s degree in a relevant field such as psychology, social work, or counseling with a minimum of 1+ years of clinical experience in substance use disorders (SUD)
  • Proficiency in motivational interviewing and triage
  • Excellent listening, written, and verbal communication skills
  • Demonstrated ability to work effectively with diverse populations
  • A strong motivation to deliver exceptional, high-touch service to clients
  • Tech-savvy with comfort in using various computer platforms, learning new systems, and performing tech-related tasks efficiently
  • Capable of managing multiple tasks and shifting contexts with ease
  • Demonstrates a willingness to learn and adapt, seeking continuous improvement in skills and knowledge
Responsibilities
  • Conduct initial outreach calls to individuals who have expressed interest in or may benefit from substance use disorder (SUD) treatment, engaging clients with empathy and understanding
  • Perform initial assessments to understand clients' needs and provide detailed information about treatment options, services, and resources available
  • Schedule appointments, manage referrals, and coordinate follow-up care to support clients through the referral and treatment process
  • Apply motivational interviewing and basic psycho-education techniques to help clients set goals for reducing substance use and achieving recovery, providing ongoing support as needed
  • Utilize foundational knowledge of substance use disorders, ASAM levels of care, and SUD treatments (e.g., contingency management, MAT, detox) to assist clients effectively
  • Provide immediate support and basic safety planning for clients in crisis or at risk, escalating to more experienced team members as necessary
  • Maintain accurate and up-to-date records in various systems, including an EHR, and utilize written and verbal communication skills to interact with clients and providers
  • Identify and address barriers to care, collaborating with clients and the team to resolve issues that may impact treatment and support
  • Participate in staff meetings, case consultations, and training sessions to contribute to team knowledge and cohesion
  • Follow organizational policies and maintain confidentiality, compliance, and ethical standards in all interactions and documentation
  • Provide support and coverage to other SUD Care Advocates as needed, assisting with workload and ensuring team effectiveness
Desired Qualifications
  • SUD licensure or certifications
  • Bilingual

Spring Health provides personalized mental health solutions aimed at improving employee well-being for organizations and health plans. Their approach, known as Precision Mental Healthcare, involves assessing individuals to determine the most appropriate mental health support, which can include digital resources, therapy, and medication. The platform is user-friendly, allowing users to complete a brief assessment that generates a personalized care plan and connects them with suitable providers. Key features include appointment scheduling, on-demand wellness exercises, and access to a Care Navigator for ongoing support. Unlike competitors, Spring Health focuses on tailoring mental health care to the specific needs of each individual, ensuring a more effective and supportive experience. The company's goal is to enhance mental health accessibility and effectiveness for employees through comprehensive support systems.

Company Stage

Series E

Total Funding

$452.3M

Headquarters

New York City, null

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.
  • The company covers over 10 million lives through strategic partnerships and employers.
  • Spring Health's CARF accreditation highlights its commitment to high-quality mental health care.

What critics are saying

  • Emerging startups may dilute Spring Health's market share with similar solutions.
  • Privacy concerns over personal data use could lead to regulatory scrutiny.
  • Economic downturns may reduce budgets for employer-sponsored mental health programs.

What makes Spring Health unique

  • Spring Health offers Precision Mental Healthcare for personalized mental health solutions.
  • The company provides a comprehensive platform with digital support, therapy, and medication.
  • Spring Health's Care Navigator offers clinical guidance and emotional support to users.

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Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits