Full-Time

Substance Use Disorder

Sud, Care Advocate

Posted on 1/10/2025

Spring Health

Spring Health

1,001-5,000 employees

Personalized mental health solutions for employers

Healthcare

Compensation Overview

$32 - $36.9Hourly

Entry, Junior

Remote in USA

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary

You match the following Spring Health's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Master’s degree in a relevant field such as psychology, social work, or counseling with a minimum of 1+ years of clinical experience in substance use disorders (SUD)
  • Proficiency in motivational interviewing and triage
  • Excellent listening, written, and verbal communication skills
  • Demonstrated ability to work effectively with diverse populations
  • A strong motivation to deliver exceptional, high-touch service to clients
  • Tech-savvy with comfort in using various computer platforms, learning new systems, and performing tech-related tasks efficiently
  • Capable of managing multiple tasks and shifting contexts with ease
  • Demonstrates a willingness to learn and adapt, seeking continuous improvement in skills and knowledge
Responsibilities
  • Conduct initial outreach calls to individuals who have expressed interest in or may benefit from substance use disorder (SUD) treatment, engaging clients with empathy and understanding
  • Perform initial assessments to understand clients' needs and provide detailed information about treatment options, services, and resources available
  • Schedule appointments, manage referrals, and coordinate follow-up care to support clients through the referral and treatment process
  • Apply motivational interviewing and basic psycho-education techniques to help clients set goals for reducing substance use and achieving recovery, providing ongoing support as needed
  • Utilize foundational knowledge of substance use disorders, ASAM levels of care, and SUD treatments (e.g., contingency management, MAT, detox) to assist clients effectively
  • Provide immediate support and basic safety planning for clients in crisis or at risk, escalating to more experienced team members as necessary
  • Maintain accurate and up-to-date records in various systems, including an EHR, and utilize written and verbal communication skills to interact with clients and providers
  • Identify and address barriers to care, collaborating with clients and the team to resolve issues that may impact treatment and support
  • Participate in staff meetings, case consultations, and training sessions to contribute to team knowledge and cohesion
  • Follow organizational policies and maintain confidentiality, compliance, and ethical standards in all interactions and documentation
  • Provide support and coverage to other SUD Care Advocates as needed, assisting with workload and ensuring team effectiveness
Desired Qualifications
  • SUD licensure or certifications
  • Bilingual

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment and can easily schedule appointments or access wellness exercises through a user-friendly platform. The goal is to improve workplace mental health by delivering effective and accessible resources.

Company Stage

Series E

Total Funding

$452.3M

Headquarters

New York City, null

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.
  • The company covers over 10 million lives through strategic partnerships and employers.
  • Spring Health's CARF accreditation highlights its commitment to high-quality mental health care.

What critics are saying

  • Emerging startups may dilute Spring Health's market share with similar solutions.
  • Privacy concerns over personal data use could lead to regulatory scrutiny.
  • Economic downturns may reduce budgets for employer-sponsored mental health programs.

What makes Spring Health unique

  • Spring Health offers Precision Mental Healthcare for personalized mental health solutions.
  • The company provides a comprehensive platform with digital support, therapy, and medication.
  • Spring Health's Care Navigator offers clinical guidance and emotional support to users.

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Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits

INACTIVE