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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Order Fulfillment Associate Part Time

Picking & PackingUpdated on Nov 10
Part-timeCapitol Heights, MD, USA$16.75 - $20.10In-person

About the Job

Requirements

  • Previous order-pulling experience is preferred.
  • Big-box or wholesale retail experience is preferred.
  • Previous radio-frequency scanner experience is preferred.
  • The role requires continuously lifting objects up to 50 pounds and may require lifting and moving heavier or awkward objects with assistance.
  • The role requires frequent bending, climbing, crawling, handling, pulling, reaching, and stooping while scanning merchandise.
  • Regular, predictable, full attendance is an essential function of the job.

Responsibilities

  • Pull merchandise from pick lists using a handheld radio-frequency scanner, verify merchandise, and move orders from the sales floor to the staging area.
  • Communicate inventory or equipment problems, expired or short-dated items on pick lists, and merchandise replenishment needs to the club team.
  • Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
  • Pick orders promptly to meet productivity requirements, deadlines, and individual performance indicators.
  • Follow operational processes, productivity standards, and standard operating procedures for Buy Online, Pick Up in Club, Curbside, and Ship from Club.
  • Take responsibility for individual performance and work with club leadership when performance metrics are not met.
  • Package orders securely according to standard operating procedures.
  • Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard; and handle damaged or spoiled products according to standard operating procedures.
  • Process returns to the club and determine whether to handle them through the damaged disposition report process or Membership desk.
  • Maintain club policies and procedures, including dress-code standards.
  • Meet Omni productivity expectations for service-level agreements, performance metrics, and goals.
  • Perform other assigned duties, including working in other departments as needed.
  • Maintain clean and organized order bins and storage areas in accordance with safety and club standards.
  • Provide courteous service while processing member purchases, and help resolve or escalate member concerns.
  • Maintain a safe, positive environment and deliver the club’s member-service standards.

Desired Qualifications

  • Previous order-pulling experience.
  • Big-box or wholesale retail experience.
  • Previous radio-frequency scanner experience.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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