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Houston Methodist

Nonprofit academic medical center with hospitals

Lead Application Analyst Certified - Epic Beaker

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeBellaire, TX, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Information Technology, Business Administration, or a related field is required, unless the candidate qualifies through licensed clinical or certified professional experience or has four additional years of experience beyond the stated experience requirement in lieu of the degree or licensed clinical or certified IT professional experience.
  • Five years of experience in direct support and/or development of clinical or business applications is required.
  • Experience supporting large-scale clinical, ancillary, or business environments is required.
  • Epic certification is required within six months.
  • Demonstrate the skills and competencies necessary to safely perform the assigned job, as determined through ongoing skills and competency assessments and performance evaluations.
  • Have sufficient proficiency in speaking, reading, and writing English to perform the essential job functions, especially activities affecting patient or employee safety or security.
  • Demonstrate expert knowledge and skill in multiple healthcare applications or clinical or business workflows.
  • Demonstrate leadership skills and the ability to influence others to meet team goals.
  • Be able to lead projects independently.
  • Be able to manage systems and engineer solutions with IT customers and vendors.
  • Demonstrate strong knowledge of project management methodologies through system implementations.

Responsibilities

  • Support and configure assigned applications at an expert level.
  • Lead implementation efforts for new solutions and upgrades with the designated team, serve as the primary point of contact for team questions and issues, and distribute work assignments.
  • Assist, train, and support junior analysts in the operation and administration of systems.
  • Help customers throughout the organization understand available tools to improve operational efficiency.
  • Manage customer expectations and deliverables, and create custom solutions or advanced configuration options to address operational or workflow issues as needed.
  • Manage troubleshooting of issues and problems in related IT applications, manage applications and related services, and contribute to the department’s mission.
  • Initiate and maintain positive relationships with key customers and co-workers, and support and evaluate change management efforts for assigned solutions.
  • Participate in interviewing potential team members, provide input into annual evaluations, and assist with developing and executing team-building exercises.
  • Serve as a role model and mentor, and assist, train, and support team members.
  • Communicate proactively with customers about potential issues, major system outages, disaster management, and change control; provide customers and management with clear resolution plans, status updates, and information about effects on the department.
  • Direct deliverables and distribute work assignments.
  • Manage large-scale projects and coordinate regular status sessions.
  • Coordinate discovery, planning, and follow-up sessions with customers and team members; translate business requirements into viable solutions, identify potential benefits, and re-engineer workflows and processes to achieve anticipated benefits.
  • Implement and support large, complex applications, including systems analysis, design, building, testing, and implementation.
  • Perform high-level application administration and ensure quality application availability by directing team members’ work product and evaluating its effectiveness.
  • Participate in setting, monitoring, and meeting service level agreements with key customers; monitor and evaluate project outcomes.
  • Identify solutions to optimize existing system performance, obtain customer consensus on changes, and implement approved changes.
  • Provide input to the department budgeting process.
  • Encourage innovation, continuous improvement, and growth; stay current on technology relevant to the team and technology roadmap; and evaluate and recommend technologies for growth and long-term planning.
  • Ensure process, tool, and practice changes are consistent and support continued integration and overall system benefit.
  • Seek opportunities to lead initiatives, participate in professional development, and complete the My Development Plan.
  • Be available for on-call duties during emergencies.
  • Travel within and outside the Houston metropolitan area as required.

About the Company

Houston Methodist

Nonprofit academic medical center with hospitals

Houston Methodist is a nonprofit academic medical center and hospital system in the Houston area. It delivers fee-for-service care through eight hospitals, focusing on cancer, heart and vascular care, transplantation, neurosciences, orthopedics, and digestive disorders, and treats thousands of international patients. The system combines patient care with research, education, and philanthropy through the Houston Methodist Hospital Foundation, with its flagship at the Texas Medical Center and partnerships with Weill Cornell Medicine, Texas A&M, and Rice University that support programs like EnMed and a broad clinical trials network via the Houston Methodist Research Institute. Its goal is to improve patient outcomes by providing high-quality medical care while expanding research, education, and collaborative clinical programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
2008

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