Full-Time
Managing Director
Posted on 11/30/2023
Digital management consulting services
Compensation Overview
$290,000 - $370,000Annually
Senior, Expert
Dallas, TX, USA
- Bachelor’s degree required or equivalent experience
- 12+ years of professional services consulting experience preferred
- Strong understanding of Provider clinical operations
- Proven track record leading care delivery optimization at a large regional or national Provider
- Experience improving clinician experience through innovative tools and process optimization
- Leading definition and implementation of data strategies to enable using data from disparate data sources to drive improvements in operational and clinical workflows and outcomes
- Experience deploying AI/Automation to drive decision support at the point of care and/or to automate workflows
- Strong business development and an active professional network of relevant executive-level contacts in the local market
- Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management
- Excellent organizational, verbal and written communication skills
- Strong communication skills to be able to work with clients and comfortably present to C-level executives
- Cultivate new and existing client business development opportunities for the Healthcare Practice with a focus on providers/systems
- Significant generation of prospecting/networking activities (events, meetings, phone calls, emails) in the pursuit of new client acquisition and brand awareness
- Originate business development opportunities and manage the sales cycle with prospective clients
- Actively leverage a previously built professional network and affiliate network in the local community
- Develop key accounts with recurring revenue
- Actively participate in relevant local business and industry organizations
- Exhibit an excellent understanding of client issues and how to apply the appropriate West Monroe resources to convert identified issues into consulting opportunities and proposals
- Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects
- Effectively partner with the Business Development and Marketing teams to lead and drive marketing campaigns
- Collaborate with office and vertical leadership to build the local healthcare practice in alignment with office and national healthcare practice goals (headcount, financials, clients)
- Create effective go-to-market strategies while driving the development/enhancement of West Monroe's Healthcare Practice methodologies, best practices, and approaches to client delivery
- Lead, mentor, and grow consultants and actively participate in the performance management process
- Participate actively in the recruiting process for additional practice managers and consultants
- Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours
- Manage practice financials in accordance with local office and national healthcare practice budgets
- Serve as engagement leadership and quality assurance across a client portfolio
- Provide value via consulting engagements and sharing of meaningful thought leadership
- Participate and lead engagements by communicating and reporting project status to C-level executives and IT management, including budget, risks, issues, etc.
- Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget
- Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation
- Analyze each client's specific request and determine the underlying issue and recommend appropriate solutions
- Strong understanding of Provider clinical operations
- Proven track record leading care delivery optimization at a large regional or national Provider
- Experience improving clinician experience through innovative tools and process optimization
- Leading definition and implementation of data strategies to enable using data from disparate data sources to drive improvements in operational and clinical workflows and outcomes
- Experience deploying AI/Automation to drive decision support at the point of care and/or to automate workflows
- Strong business development and an active professional network of relevant executive-level contacts in the local market
- Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management
- Excellent organizational, verbal and written communication skills
- Strong communication skills to be able to work with clients and comfortably present to C-level executives
West Monroe's mission is to partner with companies in transformative industries to deliver quantifiable financial value. The company functions in multidisciplinary teams that blend management consulting, digital design, and product engineering to move companies from traditional ways of working to digital operating models—and create experiences that transcend the digital and physical worlds.
Company Stage
N/A
Total Funding
N/A
Headquarters
Chicago, Illinois
Founded
2002
6 month growth
↑ 0%1 year growth
↓ -3%2 year growth
↑ 9%Benefits
Parental leave
Medical coverage
Flexible PTO
401(k) plan
Company stock purchase program
Flexible spending accounts
Pre-tax transportation benefits
Company-provided & supplemental life insurance
Perks & discounts program
Short-term & long-term disability insurance
Pet insurance
Travel bonus program
LifeLock group rate