Maintenance Lead

What You’ll Be Doing

Team Leadership and Coordination

• Organize, assign, and prioritize daily work for the assigned Maintenance Assistants based on work order urgency, preventive maintenance schedules, and center needs.
• Provide hands-on technical support and guidance to assistants on work order tickets and repairs.
• Train and onboard new assistants on procedures, equipment, safety practices, and the work order system.
• Serve as the first point of contact for team questions, and resolve routine issues within the Lead's authority.
• Give the Maintenance Supervisor input on team performance, training needs, and staffing coverage.
• Help coordinate schedules, shift coverage, and time-off requests, subject to Supervisor approval.

Work Order and Preventive Maintenance Management

• Make sure assistants open, update, and close preventive maintenance and corrective work orders accurately and on time in the work order system (CMMS).
• Monitor the work order backlog, follow up on overdue or incomplete tickets, and report trends to the Supervisor.
• Make sure the administrative steps for each ticket are completed, including documenting labor, materials used, and completion notes.
• Perform maintenance and repair work alongside the team as needed.

Quality Assurance

• Inspect completed work by assistants and contractors to confirm it meets quality, safety, and code standards.
• Identify rework needs and make sure deficiencies are corrected.
• Recommend process improvements to increase efficiency and reduce repeat repairs.

Contractor and Vendor Coordination

• Coordinate scheduling, site access, and escorting of vendors and contractors at assigned centers.
• Oversee contractors work on site, and monitor scope, progress, safety practices, and cleanup.
• Verify that contracted work is completed as specified before sign-off, and report discrepancies to the Supervisor.
• Make sure contractors follow organizational safety, security, and check-in/check-out procedures.

Inspections and Compliance

• Make sure required inspections are scheduled and performed. These include fire alarm and life safety systems, fire extinguishers, emergency lighting, backflow devices, elevators, generators, HVAC, and other regulatory or code-required inspections.
• Accompany inspectors and fire marshals as needed, and track any deficiencies through to correction.
• Perform routine building walkthroughs to identify safety hazards, damage, and maintenance needs.
• Support compliance with OSHA, fire code, ADA, and organizational safety policies, including lockout/tagout, ladder safety, PPE use, and Safety Data Sheet (SDS) requirements.

Supplies, Equipment, and Inventory

• Make sure assigned centers have the supplies, parts, tools, and equipment they need.
• Track inventory levels, conduct periodic counts, and submit restocking requests to the Supervisor.
• Make sure tools and equipment are maintained, stored properly, and in safe working condition. Report lost, damaged, or unsafe equipment.
• Maintain organized and secure maintenance storage areas.

Recordkeeping and Documentation

• Securely maintain records of service receipts, vendor documents, inspection reports, certificates, and warranties.
• Maintain fire alarm system documentation, including inspection, testing, and maintenance records required for code compliance.
• Keep records organized, current, and readily available for audits, inspections, and Supervisor review.

Communication and Escalation

• Report issues, concerns, safety hazards, and recurring problems to the Maintenance Supervisor, or to the Facilities Director when appropriate.
• Communicate professionally with center staff about maintenance requests, scheduled work, and service disruptions.
• Respond to urgent and emergency maintenance situations (such as leaks, power outages, HVAC failures, or alarm activations) and coordinate the initial team response.
• Participate in an on-call or after-hours rotation as required.

Other Duties

• Support facility projects, moves, setups, and special events as directed.
• Participate in emergency preparedness activities and drills.
• Perform other duties as assigned.

Compensation 82488 - 82488 USD