Service Technician 3
Progress Residential
Service Technician 3
Progress Residential
Management and rental of single-family homes
Your career has a home here.
Ready to make an impact with a dynamic, forward-thinking company?
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.
Why join Progress?
As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.
Want to learn more?
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Position Summary:
The Service Technician III - HVAC is a key associate in providing an outstanding customer experience while providing cost and expense controls. The Service Technician III - HVAC works on the Property Management team to inspect, troubleshoot and repair HVAC systems in our Progress Residential single family homes. Additional residential maintenance and repairs are required as needed
Essential Functions:
Qualifications
High school diploma or equivalent required
Minimum of 5 years’ experience in general service and maintenance experience (painting, plumbing, carpentry, electrical, drywall repair, etc.)
Technical College or Trade Program with HVAC Certification is preferred
EPA Certification Required
Minimum 5 years’ experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical.
Experience repairing all makes & models of residential appliances in customers’ homes preferred
Ability to maintain, inspect, diagnose and troubleshoot advanced issues and then repair or replace defective equipment or components on standard household appliances preferred
Ability to install all makes & models of residential appliances preferred
Required equipment - Employee must have their own basic tools required to perform ongoing service in residential environment.
Maintain reliable transportation daily that can professionally and safely transport required materials necessary to perform job functions (i.e., ladders, hot water heaters, appliances, etc.)
Must possess valid driver’s license in the working state
Available for on-call Service, weekends and evenings as needed
Previous experience in either the single-family or multi-family rental industry preferred
Must possess ability to work and cope well under pressure, meet multiple and sometimes competing and tight deadlines.
Ability to interact with residents, and vendors/contractors tactfully and professionally.
Strong organizational skills, communication and “people skills”.
Typical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease.
Must be knowledgeable of all pertinent laws and EPA and OSHA regulations.
Working knowledge of Microsoft Office software and working proficiency with handheld computer (i.e., Smartphone, iPad preferred).
Honest, ethical and handles things in confidential manner.
What you can expect from us:
Competitive Compensation - Including performance-based bonuses that reward your contributions.
Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
Management and rental of single-family homes
Progress Residential buys, renovates, and manages single-family homes for rent across the United States. Its offer centers on high-quality, well-maintained homes for individuals and families who want more space and privacy than apartments, with flexible rental options and a focus on customer service. Practically, the company owns and renovates homes, then leases them to tenants and handles ongoing maintenance, repairs, and resident support through a dedicated team. This approach differentiates Progress Residential from competitors by combining large-scale property management with a strong emphasis on responsive, hands-on service and a hassle-free living experience. The company’s goal is to provide comfortable, spacious rental homes and reliable service to tenants, while growing its portfolio in the U.S. market.
Explore more opportunities at Progress Residential