QA Lead – Automation

Veriforce is seeking a hands-on QA Lead to advance Quality Engineering for our SaaS platform and service integrations.

You will combine technical leadership with practical delivery: designing AI assisted test strategies, building and reviewing automation, strengthening CI/CD quality controls, and helping teams diagnose failures and prevent defects. 
 
 Working closely with Engineering, Product, and DevOps, you will make quality a shared responsibility throughout the SDLC, improving testability, shortening feedback cycles, and providing clear evidence for release decisions

• Define and own the QA strategy, quality standards, testing methodologies, and governance frameworks across projects and products.

• Define risk-based testing across UI, API, integration, end-to-end, regression, and production validation, partnering with Engineering and Product to clarify acceptance criteria, improve testability, and communicate coverage gaps and release risks

• Develop and drive automation-first practices, scalable automation frameworks, and promote continuous testing across the CI/CD pipeline

• Embed approved AI tools into test design, automation development, code analysis, failure triage, and maintenance, with validation, review, and data-protection controls that deliver measurable improvements.

• Own Test organization, traceability, regression selection, and execution reporting; lead evidence-based defect triage and root-cause analysis.

• Strengthen API contracts, authentication, authorization, multi-tenant access, configurable workflows, and cross-service data validation, including coverage for downstream failures

• Track actionable quality metrics and mentor QA/SDET engineers through test planning, code reviews, debugging, and test-architecture guidance.

• Work closely with cross-functional leadership to communicate quality risks, provide release recommendations, and drive informed decisions.

• 7+ years of experience in QA, Quality Engineering, or SDET roles, including demonstrated technical leadership.
• Strong hands-on experience with Playwright, including building, maintaining, and debugging automation beyond test scripts alone
• Practical use of AI coding assistants and agents, including evaluating generated code and measuring workflow improvements
• Experience with TestRail or an equivalent test-management platform, including traceability and execution reporting.
• Experience with performance, accessibility, security, and other non-functional testing
• Experience integrating automated testing into CI/CD pipelines using tools such as Jenkins, GitHub Actions, GitLab
• Experience assessing release readiness, managing quality risks, and providing evidence-based go/no-go recommendations
• Proven ability to mentor, coach and develop team members, fostering technical excellence and professional growth

Nice to have:
• Can design and evolve automation frameworks, not just write scripts
• Understands code quality, APIs, architecture, CI/CD, and technical trade-offs.
• Understands how AI can improve test design, execution, and analysis
• Takes accountability for product quality across the entire SDLC
• Uses meaningful quality metrics to drive engineering improvements. 
• Understands multi-tenant SaaS platforms, integrations, role-based access, and configurable workflows