Brokerage Senior Assistant

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Job Description:

Trade Compliance & Import Post Entry Expertise provides specialized expertise in the review, assessment, and resolution of complex customs and import matters, with a particular focus on regulatory compliance and post-entry adjustments to completed import declarations. The scope includes customs amendments and corrections, compliance assessments, resolution of customs duty and import VAT issues, management of claims and escalations, and expert guidance to customs brokerage operations.

Trade Compliance

• Ensure correct treatment of import VAT, customs duties, and other import charges
• Review of commercial invoices, pro forma invoices, and other customs-related documentation
• Ensure compliance with internal policies and regulatory requirements
• Identify customs and compliance risks and provide expert guidance to operational customs clearance teams

Import Post Entry covers activities performed after the initial import customs clearance has been completed.

• Processing amendments and corrections to customs declarations
• Correction of an incorrect Importer of Record (IOR) or importer
• Correction of incorrectly assessed import VAT, customs duties, or other import charges
• Handling customer claims and inquiries related to customs clearances
• Resolution of complex customs cases and escalations that cannot be fully resolved by the standard Brokerage Operations team

Expertise

• Analyze complex customs cases and determine the appropriate course of action
• Develop, review, and continuously improve standard operating procedures (SOPs), work instructions, and customs processes
• Provide training, coaching, and subject matter expertise to employees

Qualifications

• German, English required French and/or Italian appreciated
• Expert knowledge in Customs operations, laws and regulations
• Excellent communication skills
• Ability to prioritize daily tasks and promote a positive work environment

Employee Type:
 

Permanent

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