Grace Cottage Hospital

Non-profit critical-access hospital and rural clinic

Performance Improvement Coordinator-MA or LNA

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-timeTownshend, VT, USA$21 - $26.62 /hrIn-person

About the Job

Requirements

An American Association of Medical Assistants certification is preferred, or an LNA license is required.
BLS is required.
Proficient computer skills, including Word and Excel, are required.
Experience working with an electronic health record is preferred.

Responsibilities

Support value-based care efforts within family practice, focusing on improving patient outcomes, closing care gaps, and ensuring compliance with payer incentive programs.
Coordinate patient care within GCFH and collaborate in team-based care within a Patient-Centered Medical Home to deliver coordinated, comprehensive, and personalized care that supports patient wellness and improves health outcomes.
Use data analytics and patient outreach to proactively manage patient populations and support quality metrics aligned with financial incentives and regulatory goals.

Desired Qualifications

An American Association of Medical Assistants certification is preferred.
Experience working with an electronic health record is preferred.

Description

Position Summary:

Key role in supporting value-based care efforts within family practice. This cross-functional position focuses on improving patient outcomes, closing care gaps, and ensuring compliance with payer incentive programs (e.g., Medicare Advantage, ACOs, commercial) as well as coordinating patient care within GCFH. Collaborate in team-based care within a Patient-Centered Medical Home (PCMH) to deliver coordinated, comprehensive, and personalized care that supports patient wellness and improves health outcomes. The coordinator uses data analytics and patient outreach to proactively manage patient populations and support quality metrics that align with financial incentives and regulatory goals.

Qualifications:

Education/ Experience: Certification per American Association of Medical Assistants preferred (AHA) or LNA License.

Other Requirements: BLS, Proficient computer skills including Word and Excel. Experience working with an electronic health record preferred.

Requirements

How We Support You:

· Rich Medical, Dental and Vision Insurance

· 401(k) with matching

· Life And Disability Insurance

· Tuition and Loan Reimbursement

· Generous Earned Time Off Package

· Responsive Employee Assistance Program

· Wellness Motivations And Incentives

Why Grace Cottage?

Grace Cottage has been voted “Best Place To Work,” in the Brattleboro Reformers Readers’ Choice Award since 2019. We are also included in the Vermont Biz Magazines 2023 through 2026 Best Places To Work in Vermont!

We are eager to meet with you and share additional information about this enriching area of the healthcare we provide.

About the Company

Grace Cottage Hospital

Non-profit critical-access hospital and rural clinic

Grace Cottage Family Health & Hospital is a small, independent, non-profit rural hospital and clinic in Townshend, Vermont that provides acute, rehabilitative, and palliative care, along with primary and specialty services. Inpatient care happens in a 19-bed facility with a 24/7 emergency department, plus outpatient services in a clinic, including imaging, lab, and rehab therapies, and on-site Messenger Valley Pharmacy. It differs from many providers by being a single, community-owned facility that combines hospital and clinic services with a full range of allied health care and its own retail pharmacy. Its goal is to deliver comprehensive, locally accessible medical care to the rural community and sustain essential health services as a critical access facility.

Company size: 51-200
Company stage: Not listed
Total funding: $2.9K
Headquarters: Townshend, VT
Founded: 1949

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