Completion of a recognized human resources program.
A bachelor's degree, preferably in Business Administration, Labour Relations, or Human Resource Management, and/or a college diploma or certificate in Human Resources Management.
Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) designation.
Strong computer skills, including Microsoft Office, Word, Excel, and PowerPoint.
Knowledge and understanding of human resources information systems (HRIS).
Ability to work in a fast-paced environment while maintaining accuracy, attention to detail, timeliness, and confidentiality.
Interest or knowledge in working with an organization serving individuals with special intellectual needs.
Interest in working within the not-for-profit sector.
Ability to prioritize assigned tasks and manage time effectively.
Vulnerable persons screening is required.
Responsibilities
Provide full-range human resources generalist support throughout all program areas.
Develop job postings and position-specific behavioural interview packages; conduct initial phone or video interviews; schedule and conduct interviews; prepare new-hire packages; and prepare and deliver onboarding.
Support the Joint Health and Safety Committee (JHSC), lead or support assigned projects, create tools and resources to improve employee health and safety, coordinate and track annual health and safety inspections, and ensure compliance with health and safety regulations.
Lead the employee grievance process; serve as the main contact for employee concerns and human resources queries and for union executives; support collective bargaining; maintain and ensure compliance with the collective agreement; undertake initiatives to improve employee and union relations; and conduct the full investigation process.
Create resources and support management in conducting performance management and regular performance reviews; lead or support initiatives to improve employee training and learning; help management identify employee skill and knowledge gaps and create tools to address them.
Provide project support for compensation initiatives; serve as the main contact with the benefits provider and for employee benefits queries.
Manage the full disability-management cycle for all employees; manage WSIB claims from submission through final return to work; serve as the main contact for third-party disability-management supports and the long-term disability provider; and ensure timely, safe returns to work with appropriate accommodations.
Gather and analyze data to produce useful human resources metrics; provide human resources insight on organization-wide, multi-team initiatives; work to improve company policies and procedures; and provide evidence-based recommendations to improve organizational success.
Train and support junior members of the human resources department; develop standardized forms, processes, and policies for the human resources function; audit employee files and ensure confidentiality; update training and certifications in the employee database; and file or shred obsolete documentation.
Desired Qualifications
Developmental services and healthcare experience is an asset.
Community Living Hamilton (CLH), a busy and vibrant organization that supports 1,600 adults and children with diverse abilities thrive in the community. We have openings for the role of Human Resources Generalist to work within the People Resources Services offered by our agency.
ORGANIZATION PROFILE – CLH is the region’s largest service provider for individuals with developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping them achieve their full potential, be included in our community, and, ultimately, build great lives.
This is an existing vacancy.
Pay Rate: $66,000 – 76,000
ROLE
The Human Resources (HR) Generalist is responsible for providing the full range of generalist supports throughout all program areas offered by our agency including:
Recruitment and Selection: Development of job postings, position-specific behavioural interview packages; conducting initial phone/video interviews; scheduling and conducting of interviews; preparation of new hire packages; onboarding preparation and delivery.
Occupational Health and Safety: Act as a supporting member to the Joint Health and Safety committee (JHSC); lead and/or support projects assigned by the JHSC; create tools and resources to improve employee health and safety; coordinate and track annual health and safety inspections; ensures compliance with health and safety regulations.
Labour Relations: Is well-versed in labour laws and regulations;Leads the employee grievance process; acts as the main point of contact for employee concerns and queries on HR-related topics; acts as a main point of contact for union executives; supports the collective bargaining process; maintains and ensures compliance to the collective agreement; undertakes projects and initiatives to improve and maintain positive employee and union relations; responsible for the full investigation process.
Training and Development: Provides support and creates effective resources for management to conduct impactful performance management and regular performance reviews; leads and/or supports initiatives to improve employee training and learning; helps management identify gaps in employee skills/knowledge and creates tools to address these gaps.
Compensation and Benefits: Provides project support in compensation-related initiatives; acts as a main point of contact with the benefits provider and for employee queries.
Disability Management: Responsible for full-cycle disability management of all types for all employees; responsible for all WSIB claims from submission to final return to work; acts as the main point of contact for third party disability management supports; acts as the main point of contact for long-term disability provider; ensures timely and safe return to work with appropriate accommodations.
Organizational Development: Gather and analyze data with useful HR metrics; provide HR insight on organization-wide multi-team initiatives; works towards improving company policies and procedures; provides evidence-based recommendations for improving organizational success.
HR Administration: Provide training and support to junior members of the HR department; development of standardized forms, processes, policies regarding the HR function; audits employee files and ensures confidentiality; updates training/certifications in employee database; files and/or shreds obsolete documentation.
Experience, Skill & Knowledge Requirements:
QUALIFICATIONS:
Completion of a recognized HR program
Bachelor’s degree, preferably in Business Administration, Labour Relations or Human Resource Management and/or College Diploma/Certificate in Human Resources Management
Certified Human Resources Professional (CHRP) or Leader (CHRL)
Developmental Services and Healthcare experience an asset
Strong computer skills Microsoft Office; Word, Excel and PowerPoint
Knowledge and understanding of HRIS
Ability to work in a fast-paced environment while maintaining high standards of accuracy, attention to detail, timeliness, and confidentiality
Interest/knowledge in working with an organization serving individuals with special intellectual needs
Interest in working within the not-for-profit sector
Detail-oriented, ability to prioritize assigned tasks and manage time effectively
Vulnerable persons screening required for this role
The posting closes by 01st November 2026 midnight.
At Community Living Hamilton, we are committed to employment equity and to building a workforce that reflects the diversity of our community. We uphold the standards set out in the Accessibility for Ontarians with Disabilities Act (AODA) and strive to ensure an accessible, barrier-free recruitment process. We encourage applications from all qualified individuals, including persons with disabilities, Indigenous Peoples, racialized individuals, women, and members of the 2SLGBTQ+ community. Accommodations are available throughout the hiring process upon request. Please contact [email protected] for assistance Community Living Hamilton is committed to equitable employment practices. Candidates with fluency in a second language are encouraged to note this in their resume.