Engineer Liaison

Some flyers at Boston Logan airport can soon clear security in the suburbs. About the blog A new remote terminal in the Boston suburbs will open in June for Delta and JetBlue flyer out of the city's Logan airport. Travelers flying Delta Air Lines and JetBlue Airways from Boston Logan International Airport (BOS) have a new way to skip the dreaded Transportation Security Administration queues. Beginning June 1, mobility company Landline and BOS operator Massport will open a new remote terminal in Framingham, Massachusetts - a suburb west of Boston - with hourly buses to the airport. Delta and JetBlue flyers will be able to check in, drop bags and clear TSA in the new terminal, which is in a former park-and-ride lot, before hopping on a Landline coach bus for the 45- to 60-minute ride to BOS. The coach will drop travelers off inside security at either gate A18 in Terminal A for Delta or C8 in Terminal C for JetBlue. Checked bags will be transferred directly between planes and buses. The new remote BOS terminal service is the latest evolution of Landline. Founded on the idea that buses could replace short-haul flights at a lower cost and connect smaller communities to major hubs, Landline has grown into an airport ground transportation network that operates both independently and as a partner to airports and airlines such as Air Canada, American Airlines and Sun Country Airlines. Its mission is to reduce some of the friction in the journey to and through a major airport. David Sunde, CEO and co-founder of Landline, is excited about what the company's newest offering could mean in busy metropolitan areas around the country. "The story here is that big airports are out of space," Sunde said in an interview. "Construction at big airports is really difficult and really expensive. Now, we have a counterpoint that is we can stand up, in six months, a facility in a parking lot, in a suburb of one of the biggest metro areas and busiest airports in the U.S. and have it screening people almost immediately." While the speed is impressive - Massport only unveiled plans for a remote TSA screening facility in Framingham last year - the partnership's implications for airport access and screening are significant. Few, if any, places in the world allow flyers to clear security remotely and ride a bus or train to the airport. Many places have, or have tried, "in-town" terminals for check-in and bag drop; however, travelers still must proceed through security checks once they reach the airport. The in-town check-in service for Hong Kong International Airport (HKG) is one of the best-known contemporary examples. Landline worked for years to transport travelers inside security from one airport to another via bus. It took four years from its launch to implement the first "tarmac-to-tarmac" bus connectio, linking Atlantic City International Airport (ACY) in New Jersey and Lehigh Valley International Airport (ABE) near Allentown, Pennsylvania, with Philadelphia International Airport (PHL) in partnership with American and the TSA. BOS is the third major airport - after Chicago's O'Hare International Airport (ORD) and PHL - where Landline brings travelers who have been screened elsewhere inside security. The company's other operations at Denver International Airport (DEN), Minneapolis-St. Paul International Airport (MSP) and Pearson International Airport (YYZ) in Toronto all arrive landside (or outside security). Landline's new BOS service is different. The company is partnering with Massport rather than an airline, which means users do not earn loyalty points for the Landline bus portion of their rides, nor do they have connection guarantees if the bus, or their flight, is late. "The airlines have awareness of where you are and that's certainly a step above driving yourself to Logan," Sunde said. Landline will communicate with Delta and JetBlue regarding who was screened in Framingham and making the journey to BOS. The new Landline service is marketed and sold under the existing Logan Express brand rather than as a new route for an airline. Seats cost for as little as $9 one-way. Kids under 17 ride for free. Richard Davey, the CEO of Massport, told The Boston Globe in September that the agency hopes to encourage more people to take transit to BOS rather than drive with the remote terminal. "Part of the intent is to reduce people's anxiety of getting to the airport," he said. "We're going to start small to see if we can get folks excited about it." Charlie Schewe, director of sales-east at Delta, described the new remote terminal as "the kind of innovation we want to be part of - elevating the journey and getting people to their destination seamlessly." "We're excited to try new ways to enhance our customers' journey by thinking outside the box and collaborating with our airport partners," Daniel Blake, vice president of airport experience at JetBlue, said. Delta and JetBlue, the initial airline partners for the remote terminal bus service, will together fly 51% of all seats from BOS in June, schedule data from aviation analytics firm Cirium shows. Massport is planning a new Logan Express facility in the southern Boston suburb of Braintree that, if the new Landline Framingham bus is successful, could include a TSA checkpoint and serve as another remote terminal for the airport. Sunde did not say what they consider a "success" for the new service, which replicates an existing Logan Express line. Related reading:

JetBlue's hidden pricing trick just got exposed and passengers are suing after discovering what the airline knows about them. Breach of privacy. By Apr 24th, 2026, 1:52 pm JetBlue just got hit with a lawsuit alleging the airline uses passengers' personal data to jack up ticket prices, and the whole thing started with a recent X post. A proposed class action complaint filed this week claims JetBlue tracks everything from your payment details to your browsing habits, then feeds that info into an algorithm to set fares that the lawsuit calls "dynamic surveillance pricing." The airline denies it, but lawmakers aren't buying the explanation, and now they're demanding answers. Recommended Videos According to The Hill, the lawsuit centers on New York resident Andrew Philipps who booked a flight to Florida in December. According to the complaint, JetBlue collected his personal details, accommodations preferences, and payment info without his knowledge, then allegedly shared that data with third parties to influence pricing. The filing argues that airfare should be the same for every passenger in the same seat, not a moving target based on how much the airline thinks you'll pay. "Consumers should not have to have their privacy rights violated to participate in Defendant's digital rat race for airline tickets," the lawsuit states. The whole thing is a gross violation of rights. The situation arose after an April 18 X post where user @NuggetSince94 complained about a $230 price hike on a ticket in just one day. They mentioned they were trying to make it to a funeral, making the situation even more frustrating. JetBlue's official account responded with a now-infamous and deleted suggestion: clear your cache and cookies or try booking in an incognito browser. That reply immediately raised red flags. If prices aren't influenced by personal data, why would clearing your browsing history make a difference? JetBlue walked back the response fast, calling it a "mistake" from a single customer service rep. A spokesperson told The Hill that fares are based on demand and seat availability, not personal data, and that all customers see the same prices online and in the app. But the damage was already done. The exchange caught the attention of Rep. Greg Casar and Sen. Ruben Gallego, who fired off a letter to JetBlue CEO Joanna Geraghty demanding transparency about how the airline defines and uses personal data. The lawmakers' letter pulls no punches. They want to know if browser data, cookies, or incognito mode can actually affect the price you're offered. They're also asking whether JetBlue works with third-party companies that specialize in using personal data to recommend prices, and if artificial intelligence plays a role in setting fares. It specifically calls out JetBlue's privacy policy, which defines "personal information" narrowly as things like mailing addresses and phone numbers. But if the airline is tracking browsing habits, shopping behavior, and purchasing history, is that data considered personal? And more importantly, is it being used to adjust prices? The questions don't stop there. Casar and Gallego want a full breakdown of what data JetBlue collects, how long it's stored, and whether the airline buys customer data from third parties. They're also asking if JetBlue uses that data to set personalized or differential prices, how often that happens, and how many customers are affected. The lawmakers gave Geraghty until April 30, 2026, to respond, though it's unclear if the airline will meet that deadline. For passengers, this lawsuit is a wake-up call. If JetBlue is tracking your browsing history, payment methods, or even how urgently you need a flight, it's not hard to imagine an algorithm deciding you're willing to pay more. The idea that someone booking a last-minute flight for a funeral could get hit with a higher price because the airline thinks they have no other choice is unsettling. This isn't the first time airlines have faced scrutiny over pricing practices. Dynamic pricing is common in the industry, but using personal data to set fares takes it to another level. Most passengers assume they're seeing the same prices as everyone else, but if JetBlue is using algorithms to adjust fares based on individual behavior, that assumption goes out the window. The lawsuit argues that this practice violates privacy rights and turns ticket buying into a "digital rat race" where the deck is stacked against the consumer. The bigger question is how widespread this practice might be. JetBlue isn't the only airline collecting vast amounts of customer data, and if one carrier is using it to influence prices, others might be doing the same. The lawsuit could set a precedent for how airlines handle personal data, especially if lawmakers push for stricter regulations. For now, passengers are left wondering just how much their browsing history, payment methods, or even their reason for traveling could be affecting the price they pay. If you're booking a flight anytime soon, it might be worth trying a few different browsers or clearing your cookies before you check prices. And if you notice a sudden jump in fare, you'll know exactly who to blame. JetBlue's response to the lawsuit will be telling, but until then, the airline's reputation is taking a serious hit. Privacy concerns aside, the idea that an algorithm could decide you're willing to pay more just because you're in a hurry is a hard pill to swallow. (Featured image: mrkathika) A newsroom lifer who has wrestled countless stories into submission, Terrina is drawn to politics, culture, animals, music and offbeat tales. Fueled by unending curiosity and masterful exasperation, her power tools of choice are wit, warmth and precision. Filed under: