Full-Time

Customer Success Manager

US

Posted on 5/28/2024

AB Tasty

AB Tasty

201-500 employees

AI-powered customer experience optimization platform

AI & Machine Learning
Data & Analytics
Consumer Software

Mid, Senior

New York, NY, USA

Required Skills
Communications
Data Analysis
HTML/CSS
Requirements
  • 3 years of experience as a Customer Success / Account Manager for a complex product / SaaS company
  • Strong organizational and time management skills
  • Strong communication and active listening skills
  • Interest and experience in UX Design, e-commerce, analytics and/or CX optimization
  • Basic knowledge of HTML/CSS and Javascript
Responsibilities
  • Build and nurture strong relationships with key stakeholders within enterprise-level client organizations
  • Understand clients' business goals, challenges, and objectives to provide tailored recommendations and strategic guidance
  • Lead the successful Onboarding of AB Tasty's platforms
  • Develop a deep understanding of AB Tasty's product offerings and stay informed about industry trends
  • Identify and forecast risk and growth opportunities and collaborate with Key Account Managers
  • Proactively engage with clients to showcase additional features, services, and best practices that can further enhance their digital experiences

AB Tasty offers a cutting-edge customer experience optimization platform that leverages data analytics, machine learning, and AI-driven personalization to enhance user experiences. This company stands out due to its adoption of advanced technologies in statistical modeling and AI, making it a frontier in driving customer-centric innovation. The work environment offers immense opportunities for professionals looking to make an impact in artificial intelligence and customer engagement fields, ensuring a dynamic and forward-thinking workplace culture.

Company Stage

Series C

Total Funding

$101.6M

Headquarters

Paris, France

Founded

2009

Growth & Insights
Headcount

6 month growth

2%

1 year growth

13%

2 year growth

19%