People Services Specialist

Who You Are

You’re a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don’t deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health’s commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You’re ready to join a team focused on reimagining primary care for a healthier future that benefits all.

Does this sound like you? Let’s connect.

Who We Are

At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we’re creating a value-driven model that creates lasting benefits for everyone, now and into the future.

For us, that’s just an Honest day’s work.

Your Role

The People Services Specialist will provide administrative and operational support across the People & Culture function, helping ensure routine people processes are completed accurately, consistently, and on time. This role will be responsible for executing established processes, maintaining accurate employee information and documentation, monitoring outstanding activities, and providing responsive support to team members and internal partners.

The People Services Specialist will support activities across the employee lifecycle, including pre-boarding, employment documentation, people systems, leave administration, Talent Acquisition, Talent Management, reporting, and other recurring People & Culture programs. Success in this role will require exceptional attention to detail, strong organization and follow-through, and the discipline to consistently follow established processes and verify that every required step is completed.

Primary Functions of the People Services Specialist Include:

• Execute routine People & Culture administrative processes accurately, completely, and in accordance with established procedures, timelines, and controls.

• Respond to routine team member and manager questions regarding People & Culture processes, programs, systems, and resources, escalating questions requiring interpretation or additional guidance as appropriate.

• Coordinate pre-boarding activities for new hires, including monitoring background checks and other pre-employment requirements, completing I-9 activities, preparing required documentation, and tracking outstanding items through completion.

• Coordinate offboarding and termination activities, including processing termination transactions, preparing and sending required communications and documentation, coordinating system and access changes, and tracking all required offboarding activities through completion.

• Maintain accurate and complete employment files and People & Culture documentation in accordance with established recordkeeping practices.

• Process routine employee data changes and transactions within Workday and other people systems, verifying information for accuracy and completeness before and after processing.

• Add, update, and remove users within People & Culture and vendor systems as needed and according to established processes and access requirements.

• Monitor shared trackers, workflows, inboxes, and other People & Culture activities; send communications and reminders and follow up on outstanding items to ensure required activities are completed.

• Support leave administration by coordinating routine documentation and communications, tracking leave-related activities and deadlines, maintaining records, and escalating questions requiring additional review.

• Provide administrative and coordination support for Talent Acquisition activities, including candidate and pre-hire processes, interview or recruiting logistics, documentation, and system activities.

• Support Talent Management and other recurring People & Culture programs by coordinating communications, tracking completion, maintaining information, and completing assigned administrative activities.

• Conduct routine audits of employee records, system data, process completion, and other People & Culture information to identify missing or inaccurate information and coordinate corrections.

• Pull, prepare, and distribute recurring and ad hoc reports and employee information while verifying the accuracy and completeness of the information provided.

• Coordinate with Payroll and Finance teams to respond to routine questions, provide requested employee information and reporting, and resolve administrative or data discrepancies.

• Prepare and distribute People & Culture communications, reminders, forms, and other employee-facing materials.

• Contribute to the development and documentation of new processes, procedures, checklists, and job aids to improve consistency and efficiency.

• Provide administrative support for other People & Culture programs, projects, annual activities, and initiatives as needed.

• Perform other related responsibilities as assigned.

How You Qualify

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. 

• 2+ years of experience in Human Resources, People Operations, HR administration, or a similar role

• Experience performing detail-oriented administrative work that requires accuracy, consistent process execution, and strong follow-through

• Experience processing HR transactions in Workday, including hires, terminations, job changes, employee data updates, and other routine employee lifecycle transactions desired

• Strong attention to detail with the ability to follow established procedures and checklists consistently and identify missing, incomplete, or inaccurate information

• Strong organizational and time-management skills with the ability to track multiple activities, deadlines, and follow-ups simultaneously

• Experience maintaining confidential employee information and records with appropriate discretion

• Experience entering, updating, auditing, and reporting on employee or HR data within an HRIS or similar system

• Strong written and verbal communication skills with the ability to provide clear, professional, and responsive support to team members and internal partners

• Strong customer-service orientation and ability to respond effectively to routine questions while recognizing when an issue should be escalated

• Proficiency with Microsoft Office applications, including Excel, Outlook, Word, and Teams.

The base pay range for this role is $25.70 - $29.15. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.

Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics.

Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email [email protected] for assistance. Reasonable accommodation will be determined on a case-by-case basis.