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Atrium Health

Operates hospitals and care network

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWestmont, IL, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For IL/WI Divisions, completion of an accredited or approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years is required.
  • For IL/WI Divisions, Basic Life Support for Healthcare Providers certification issued by the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
  • No experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency is required.
  • Ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians is required.
  • Computer proficiency, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems, is required.
  • Customer service skills supporting a positive patient experience are required.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday is required.
  • Ability to lift 35 pounds without assistance is required. For patient lifts over 35 pounds, or when the patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Unique patient lifting or movement situations are assessed case by case.
  • Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills, are required.
  • The role involves frequent exposure to mechanical, electrical, and chemical hazards and to blood and body fluids; protective clothing and equipment must be worn as needed.
  • The employee must operate all equipment necessary to perform the job.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the area of specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, recording medical history, reviewing health maintenance and allergies, and conducting screenings such as depression, suicide, falls, and social drivers of health.
  • Assist the provider with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing as directed by standing or provider orders, and complete Clinical Laboratory Improvement Amendments-approved waived tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Safely administer medications and vaccines according to the rights of medication administration.
  • Perform assigned duties such as medication refills, insurance authorizations, completing safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and making referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are working and areas are stocked.
  • Provide care appropriate to the ages of patients served by applying knowledge of lifespan growth and development, assessing patient-status data, interpreting information to identify age-specific needs, and providing care in accordance with departmental policies and procedures.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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