A paralegal certificate, an associate's degree, a bachelor's degree, or equivalent law firm experience is required.
At least 2 years of paralegal or case manager experience in workers' compensation is required.
Working knowledge of Massachusetts Department of Industrial Accidents procedures and forms is required.
Experience reviewing medical records and tracking medical bills is required.
The role requires organization in managing many files and deadlines simultaneously, attention to detail in producing accurate filings, calculations, and records, and clear communication with clients, adjusters, and providers.
The candidate must be comfortable using SmartAdvocate and Microsoft Outlook, Excel, Word, and Teams.
Responsibilities
Manage an assigned caseload of Massachusetts workers' compensation claims from intake to closing.
Open new files and gather injury details, employer and insurer information, and wage records.
Track Department of Industrial Accidents deadlines, conciliations, conferences, hearings, and impartial medical exams in SmartAdvocate.
Keep case notes, tasks, and follow-up dates current.
Prepare Department of Industrial Accidents claims, forms, and correspondence for attorney review.
Draft settlement documents, including lump sum agreements, and prepare benefit calculations for attorney review.
Organize exhibits and hearing packets.
Request, track, and review medical records and bills.
Track weekly benefits, medical payments, and treatment authorizations.
Coordinate with medical providers, insurers, and adjusters on payments and outstanding balances.
Serve as the main day-to-day contact for clients and provide regular, clear updates.
Prepare clients for conciliations, conferences, hearings, and medical exams.
Communicate with Spanish-speaking clients, directly or through the firm's resources.
Work closely with workers' compensation attorneys and flag issues early.
Coordinate with the personal injury team when a workers' compensation case has a related third-party claim.
Support settlement closing and disbursement, including workers' compensation liens on third-party recoveries.
Desired Qualifications
Plaintiff-side workers' compensation experience representing injured workers in Massachusetts is preferred.
Experience with SmartAdvocate or a similar case management system is preferred.
Bilingual ability in English and Spanish is preferred.
The candidate should treat injured workers with patience, empathy, and respect, follow up proactively, flag problems early, and work smoothly with attorneys, the personal injury team, and the disbursement team.
Position summary The Workers' Compensation Paralegal supports Rob Levine Law's Massachusetts workers' compensation attorneys from intake through resolution. You will manage a caseload of injured-worker claims: gathering medical records, preparing filings with the Department of Industrial Accidents (DIA), tracking deadlines and keeping clients informed. The role is central to moving cases efficiently and getting clients the benefits they are owed. Key responsibilities Case management
Manage an assigned caseload of Massachusetts workers' compensation claims from intake to closing.
Open new files and gather injury details, employer and insurer information, and wage records.
Track DIA deadlines, conciliations, conferences, hearings and impartial medical exams in SmartAdvocate.
Keep case notes, tasks and follow-up dates current.
Filings and documents
Prepare DIA claims, forms and correspondence for attorney review.
Draft settlement documents, including lump sum agreements, and prepare benefit calculations for attorney review.
Organize exhibits and hearing packets.
Medical records and benefits
Request, track and review medical records and bills.
Track weekly benefits, medical payments and treatment authorizations.
Coordinate with medical providers, insurers and adjusters on payments and outstanding balances.
Client communication
Serve as the main day-to-day contact for clients, with regular, clear updates.
Prepare clients for conciliations, conferences, hearings and medical exams.
Communicate with Spanish-speaking clients, either directly or through the firm's resources.
Team support
Work closely with the WC attorneys and flag issues early.
Coordinate with the personal injury team when a WC case has a related third-party claim.
Support settlement closing and disbursement, including WC liens on third-party recoveries.
Qualifications Required
Paralegal certificate or associate's or bachelor's degree, or equivalent law firm experience.
At least 2 years of paralegal or case manager experience in workers' compensation.
Working knowledge of Massachusetts DIA procedures and forms.
Experience reviewing medical records and tracking medical bills.
Preferred
Plaintiff-side (injured worker) workers' compensation experience in Massachusetts.
Experience with SmartAdvocate or a similar case management system.
Bilingual in English and Spanish.
Skills and attributes
Organized: manages many files and deadlines at once without letting anything slip.
Detail-oriented: produces accurate filings, calculations and records.
Client-focused: treats injured workers with patience, empathy and respect.
Clear communicator: writes and speaks plainly to clients, adjusters and providers.
Proactive: follows up without being asked and flags problems early.
Team player: works smoothly with attorneys, the PI team and the disbursement team.
Comfortable with technology: confident in SmartAdvocate and Microsoft Outlook, Excel, Word and Teams.