Portfolio Community Manager

What You'll Do

• Community Management: Manage the day-to-day operations of assigned homeowner associations, ensuring communities are well-maintained and operating in accordance with governing documents.
• Board Relations: Build strong relationships with Board members, provide guidance on community matters, and assist with implementing Board decisions.
• Financial Oversight: Assist with developing and monitoring association budgets, reviewing financial statements, and supporting responsible financial management.
• Vendor Management: Coordinate with vendors and contractors, obtain proposals, monitor service performance, and ensure timely completion of maintenance and improvement projects.
• Resident Relations: Respond to homeowner inquiries, resolve concerns professionally, and promote a positive community experience.
• Meetings & Governance: Prepare Board meeting agendas and management reports, attend meetings, and coordinate follow-up on action items.
• Compliance & Administration: Support enforcement of community rules, governing documents, and applicable regulations while maintaining accurate association records.

Qualifications

• 3-5 years of HOA portfolio management experience.
• CMCA certification or the ability to obtain within your first 6 months of employment.
• Evening availability for Board meetings.
• Ability to travel to and from your property for in-person meetings when needed.
• Keen knowledge of budgets and the budgeting process. 
• Strong knowledge of audits, reserve studies, bidding process, and Association governing documents. 
• Strong verbal and written communication skills.
• Effective presentation skills. 
• Exceptional time management skills and ability to work independently. 
• Commitment to following up on all issues in a timely manner.

What Makes You Successful at Action?

At Action, we believe great community management starts with great people. Our most successful team members demonstrate:

Genuine Care: You take pride in helping others and delivering an exceptional experience.

Teamwork: You collaborate, support your colleagues, and believe in achieving success together.

Excellence: You take ownership of your work, follow through on commitments, and continuously look for ways to improve.

Innovation: You're resourceful, adaptable, and open to new ideas.

A Growth Mindset: You're eager to learn, receptive to feedback, and excited to develop your career.

Why Join Action?

• Award Winning Culture: Proud recipient of the Great Place to Work Certification
• Highly Rated Employer: Check out our Glassdoor reviews - Glassdoor Reviews
• Hybrid Work Model: Flexible schedule with 1-2 in office days per week.
• Collaborative Culture: Work in an environment that values teamwork, innovation, and mutual respect.
• Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching.
• Work-Life Balance: Enjoy unlimited PTO plus sick time, holiday pay, and your birthday holiday.
• Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed.
• Commitment to Growth: Be a part of a company that prioritizes success and provides the support needed to thrive and achieve organizational goals.