Enterprise Risk Management
Issue Governance Manager
Posted on 4/2/2024

1,001-5,000 employees

Lender and financial services provider
Company Overview
SoFi’s mission is to help people reach financial independence to realize their ambitions.
Financial Services
Data & Analytics
Venture Capital

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Salt Lake City, UT, USA • Frisco, TX, USA • San Francisco, CA...
Experience Level
Desired Skills
Data Analysis
Risk Management
Finance & Banking
  • Bachelor's degree with a minimum of 8+ Years in 2LOD risk management, compliance, and/or project management within the financial services industry
  • Knowledge of banking products, processes and regulations
  • Exceptional interpersonal, verbal and written communication skills
  • Strong leadership, collaboration, influencing and organizational skills with attention to detail
  • Must be self-motivated with the ability to work independently or within a group under minimal daily direction.
  • Intellectually curious. You adapt to change, embrace bold ideas, ask questions, test assumptions, and challenge conventional thinking
  • Strong analytical and problem-solving skills, with the ability to analyze complex issues, develop innovative solutions, and make data-driven decisions
  • Experience leading and managing meetings with cross functional teams, effectively and efficiently communicating and driving engagement from the first line of defense.
  • Proficiency in data analysis and deriving meaningful insights for decision-making
  • Demonstrated ability to collaborate with multidisciplinary teams, take ownership of deliverables, and drive assigned tasks to completion, in a timely manner.
  • Strong knowledge of risk management principles and practices
  • Experience with regulatory compliance and corporate governance standards
  • Ability to work under tight deadlines
  • Ability to manage multiple initiatives and competing priorities, meet deadlines, and adapt to change
  • Proficiency with Google Suite and/or Microsoft Office products
  • Strong team player
  • Experience with Governance, Risk and Compliance (GRC) systems
  • Exceptional data visualization skills
  • Develop and maintain Enterprise Risk Management (ERM) Issue Governance policies, procedures, standards
  • Provide Independent Risk challenge and oversight ensuring Issues are recorded accurately, adhere to program requirements and align to defined Risk Taxonomies
  • Advance the company’s Issue Management risk culture and program knowledge through training, education and communication
  • Analyze Issues and prepare reports that highlight themes, root causes, and emerging risks to the Enterprise Risk Management Committees
  • Identify areas for data quality improvement and help to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies
  • Support and advise the design, development, and testing of information systems, such as GRC software and/or data analytics solutions
  • Perform data validation and quality assurance
  • Maintain excellent communication with all levels of the organization, be responsive to Issue owners/managers and provide appropriate training and cross-training to other SoFi team members as needed.
  • Continue to look for opportunities to be more efficient while maintaining a strong control environment
  • Stay current on applicable federal, state and industry laws, regulations, and guidelines.
  • Perform other duties as assigned.