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Services for the Underserved

Offers services to underserved New Yorkers

Property Manager

Real Estate Property ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$28.85 - $31.25 /hr

About the Job

Requirements

  • At least 5 years of excellent performance in property management for affordable and/or supportive housing receiving Low Income Housing Tax Credits and/or rental subsidies such as Section 8, NY/NY III, ESHI, or NYC 15.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • A high school diploma or equivalent is required.
  • Ability to work independently or as part of a team.
  • Ability to manage other employees in a high-paced, dynamic atmosphere.
  • Strong written, oral, and email communication skills.
  • Adhere to S:US policies and procedures.
  • Communicate regularly with the supervisor about department issues.
  • Demonstrate flexible and efficient time management and prioritize workload.
  • Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others.
  • Respond appropriately to developmental feedback from supervisors and colleagues.

Responsibilities

  • Work at four or five assigned buildings as the owner’s on-site liaison with tenants and coordinate property-related activities.
  • Visit each property at least weekly, conduct weekly inspections, and ensure each building is maintained to company quality standards.
  • Work with the S:US Facilities Department, superintendents, and porters to ensure timely completion of work orders and repairs and minimize municipal violations.
  • Ensure violations from HPD, DEP, ECB, FDNY, and other agencies are addressed and reported to the Violations Coordinator.
  • Coordinate apartment turnover with program staff, superintendents, and porters to reduce lost rental income; communicate unit availability and inspection needs to the SPA Department.
  • Coordinate outside maintenance or service vendors with the Contracts Manager and report unsatisfactory vendor performance.
  • Advise the Director of Maintenance or VP of Facilities when outside contractors are needed, coordinate contractor access, and ensure work is inspected.
  • Ensure apartments and properties are ready for inspections and attend those inspections.
  • Review building inspection reports with the supervisor, Director of Maintenance, and VP of Facilities to identify maintenance problems and needed improvements.
  • Represent the company and property professionally with residents, visitors, and employees.
  • Monitor repairs and maintenance spending against the approved property budget.
  • Adhere to a weekly work schedule for the employee and other staff at the properties.
  • Work with the Regional Supervisor and Program Director to evaluate the performance of superintendents and maintenance mechanics or handymen; porters are supervised by Program Directors.
  • Collaborate with program staff and back-office property management on leasing community rooms, accepting payments and security deposits, coordinating inspections, and returning security deposits, as applicable to the property.
  • Collaborate with program staff and back-office property management on leasing parking spaces, accepting payments and security deposits, and maintaining a waiting list.
  • Work with the Program Director to develop communication protocols for matters affecting the tenancy of formerly homeless and community tenants.
  • Analyze and respond to resident requests related to property management.
  • Work with program staff to resolve tenant issues and achieve lease compliance.
  • Attend scheduled Housing Court hearings as the landlord’s representative when requested by the back-office property manager and comply with resulting decisions.
  • Help tenants obtain documents and complete applications for certifications such as LIHTC or NYCHA Section 8 when directed by back-office property management or program staff.
  • Perform duties as workload necessitates.

Desired Qualifications

  • Proficiency in Yardi.
  • An associate’s degree or bachelor’s degree in a related field.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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