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GXO Logistics

Contract logistics with warehousing and automation

Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeTilburg, NetherlandsNo salary listed

About the Job

Requirements

  • A university degree or HBO qualification in a relevant field is required.
  • Previous experience in a similar operational leadership role within a warehousing environment is required.
  • Experience managing large operational teams, with strong leadership and people management skills, is required.
  • The candidate must demonstrate the ability to drive operational performance, achieve results, and motivate teams in a fast-paced environment.
  • Fluency in English is required.
  • Good knowledge of warehouse management systems and strong Excel skills are required.
  • A solid understanding of Lean methodologies and continuous improvement practices is required.

Responsibilities

  • Hold full responsibility for warehouse operations, including inbound, outbound, returns, shipping, and the technical department.
  • Lead and oversee operational performance across all departments to ensure smooth daily execution, achievement of key performance indicators, and delivery of customer expectations.
  • Oversee the technical department, including maintenance and repair planning, to ensure equipment reliability and operational continuity.
  • Manage and develop operational teams through performance management, coaching, mentoring, and ongoing support.
  • Ensure operational standards, productivity, quality, and safety requirements are consistently maintained across the site.
  • Monitor and manage key operational metrics, including productivity, service levels, customer agreements, quality, and absence and illness rates.
  • Drive continuous improvement initiatives to enhance operational efficiency and overall warehouse performance.
  • Act as a member of the leadership team, contributing to operational strategy, decision-making, and business objectives.
  • Build and maintain strong relationships with customers and internal stakeholders through daily contact and collaboration on operational matters.

Desired Qualifications

  • Dutch language skills are considered an advantage.

About the Company

GXO Logistics

Contract logistics with warehousing and automation

GXO Logistics provides contract logistics services across warehousing, order fulfillment, reverse logistics, and transportation management. It serves e-commerce, retail, consumer packaged goods and industrial manufacturing clients with tailored, technology-driven supply chain solutions. The company operates through long-term contracts, typically on a cost-plus or fixed-fee basis, leveraging scale, automation, and data analytics to improve efficiency and cut costs for customers. A notable differentiator is GXO ServiceTech, which handles product returns and reverse logistics for retailers, manufacturers, and insurers, especially in consumer electronics. GXO’s goal is to reduce customers’ logistics costs and complexity by delivering end-to-end, tech-enabled logistics services at scale through long-term partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Greenwich, CT
Founded
2021

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