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Ryder System

Global logistics and fleet management services

Warehouse Administrative Customer Coordinator

Logistics & TransportationPosted on Nov 9
Full-timeElwood, IL, USA$24 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Experience as a clerk in a warehouse or distribution environment performing duties such as transportation coordination, inventory, shipping and receiving, or coordination with carriers, vendors, and customers is strongly preferred.
  • The ability to make quick, reliable decisions that represent both the customer and Ryder is required.
  • Strong written, organizational, and verbal communication skills are required.
  • Intermediate knowledge of Microsoft Office products, including Excel, Word, and PowerPoint, is required.
  • Equipment certification may be required.
  • Additional screening may include employment and education verification, motor vehicle records checks, a road test, or customer badging or background requirements, depending on the position.

Responsibilities

  • Perform administrative tasks for an area or shift.
  • Maintain filing systems and documents according to standard operating procedures.
  • Interact with customers and contractors, answering questions about shipment times, product cuts, loads not picked up by carriers, and damage claims.
  • Coordinate export order processing, complete export paperwork, generate export labels, and maintain export documentation.
  • Process returns in the Warehouse Management System and maintain associated paperwork.
  • Order CHEP and white wood pallets for the site, reconcile pallet counts, and research large pallet-system variances.
  • Use the location's Warehouse Management System to update area or shift metrics as needed.
  • Perform additional duties as assigned and work overtime as needed.

Desired Qualifications

  • Knowledge of Warehouse Management System software is preferred.
  • Experience operating forklift equipment is preferred.

About the Company

Ryder System

Global logistics and fleet management services

Ryder System provides transportation and logistics services to help businesses manage their supply chains. It offers asset-based solutions such as a fleet of vehicles, warehousing and distribution, dedicated transportation, and fleet management. Its technology platform coordinates routes, tracks shipments, and optimizes inventory and transportation plans so customers can move goods efficiently from supplier to customer. The company differentiates itself by delivering an integrated set of services—moving, storing, and managing fleets—with hands-on support for large organizations that need predictable performance and consolidated billing. Ryder’s goal is to help customers reduce logistics costs, improve reliability, and ensure smooth, end-to-end supply chains.

Company size
10,001+
Company stage
IPO
Headquarters
Florida, United States
Founded
1933

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