Director of Revenue Strategy

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Bachelor's degree in healthcare administration, business administration, finance, economics, or related field is required.
• Master's degree in healthcare administration, business administration, or related field preferred.

Experience / Qualifications

• Minimum of seven years' experience in healthcare administration is required.
• Experience working for or partnering with the Office of Management and Budget (OMB) is preferred.
• Must be a strategic thinker with demonstrated ability to analyze complex programs.
• Knowledge of hospital and managed care finance, with extensive knowledge regarding federal and state programs and CMS guidelines.
• Experience with data analysis and financial modeling.
• Excellent analytical skills and problem-solving abilities, including the ability to interpret complex data and drive data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with various stakeholders both internally and externally.
• Strong written and verbal communication skills and experience with formal presentations.
• Team player with proven ability to develop strong working relationships with stakeholders across all levels of the organization.
• Excellent project management skills and demonstrated ability to prioritize and oversee multiple initiatives.
• Ability to maintain confidential and company proprietary information.

Position Summary

The Director of Revenue Strategy supports Jupiter Medical Center (JMC) through data analysis, program evaluation, and strategic advisory pertaining to federal and state healthcare programs. The position plays a critical role in advancing decision-making, supporting programmatic compliance, and delivering actionable insights relating to JMC’s participation in various programs and opportunities.

Additional responsibilities are outlined below:

• Develop and implement the strategy, objectives, techniques, and tactics to achieve the strategic goals of the Organization.
• Perform advanced data analysis to evaluate the performance of complex programs and make clear, actionable recommendations.
• Lead process and outcome evaluations of performance in state and federally funded healthcare programs in which JMC participates, assessing program effectiveness, implementation effectiveness, and optimization opportunities.
• Evaluate the impact of proposed and final OPPS and IPPS rules, and lead the formulation of strategies to address program changes over time.
• Evaluate the requirements of programs such as the Comprehensive Care for Joint Replacement (CJR) program and ensure JMC is enhancing its performance in the program.
• Serve as the facilitator over data inputs to satisfy annual cost reporting requirements in partnership with third party vendors who complete the cost report.
• Maintain relationships with third party vendors who support JMC’s involvement with state and federal programs, from a reimbursement perspective.
• Stay abreast of changes in healthcare regulations and industry trends, including the strategic direction of the Center for Medicare and Medicaid Innovation (CMMI), and recommend adjustments to JMC strategies that anticipate changes that are forthcoming and will positively influence the delivery of healthcare at JMC.
• Analyze data and financial metrics to identify opportunities for cost savings and process improvements.
• Evaluate quality improvement strategies to enhance patient care delivery, enhance reimbursement for services provided, and improve desired outcomes. 
• Serve as the content expert for state and federal programs in which JMC is participating, including but not limited to impacts associated with the rural floor budget neutrality factor, the Florida Hospital Uniform Reporting System (FHURS) and required reporting, the Low Income Pool (LIP) program, the impact of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) program, the Medicaid Directed Payment Program, and the Merit-based Incentive Payment System (MIPS) programs.
• Understand and enforce hospital and personnel policies and procedures.
• Effectively uses and role models current management techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.
• Supervises the development of service policies, procedures, and operating guidelines.  Collaborates with other services within the division.  Ensures that information is disseminated to staff is monitored for effectiveness and changed as needed.
• Understands and enforces all hospital and personnel policies and procedures.
• Lead and/or serve on hospital and Patient Care Services committees, teams, and work groups as required.
• Performs other duties as assigned.

Leadership Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Developing Talent

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively. Guides and supports the professional development of individuals so that they can fulfill future job/role responsibilities, define career goals, and establish development plans to achieve them; gives people constructive, developmental feedback and advice. Invests time and resources into building the capabilities of team members.

Inspiring and Motivating Others

Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the organization toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance for ideas and accomplish “win-win” solutions. Emphasizes the importance of people’s contributions; lets staff know why their work is important and how it will benefit themselves and others; ties work activities to people’s personal career goals and life interests.

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Acting Strategically

Makes long-range plans by formulating business objectives and setting priorities which support organizational change in light of the internal and external trends. Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization; recognizes and rewards staff based on how their actions support the broader needs of the organization.

Being a Champion for Change and Innovation

Challenges the status quo; Stands alone and speaks out in defense of personal principles; Encourages people to question existing methods, practices, and assumptions. Effectively balances risk and opportunities; thinks through potential positive and negative outcomes;

Supports people in their efforts to try new things. Generates novel and valuable ideas and uses these ideas to develop new or improved processes.

Navigating Organizations

Understands the capacity, ability, and potential results of internal and external stakeholders as well as politics on organizational functioning and success. Understands the value and ability of internal and external stakeholders, as well as the effect of culture and politics on organization function. Understands how work gets done in organizations; builds networks that allow them to efficiently drive projects through the organizational structure; maximizes productivity while staying within constraints of formal organizational policies and rules.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the organization and stakeholders.

Promoting Diversity and Inclusion

Treats all people with dignity and respect by being fair and consistent. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Setting a Strategic Vision

Acts as a catalyst for organizational change by building a shared vision with others which ensures alignment of the organization’s vision, strategic plan, mission, and values; influences others to translate vision into action. Identifies and articulates the strategic goals and direction of the organization, division, or group; establishes connections between short – term and long-term objectives.

Holding Self and Others Accountable

Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback to others; recommends proper training and coaching when appropriate; ensures recognition for positive results and takes corrective actions to resolve performance problems as appropriate.

Physical Requirements

Requires sitting for long periods of time, also stooping, bending, standing and stretching.  May require lifting up to 20 lbs.   Must have manual dexterity for typing and computer data entry.  Able to work under a stressful environment, work independently, capable of making sound decisions, be detail oriented, alert and self motivated. Ability to push/pull up to 40lbs., carry and lift up to 20lbs.

Threshold Requirements

• These threshold requirements are required and completed on a yearly basis.
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation.
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.