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Advocate Health Care

Nonprofit health system delivering comprehensive care

Logistics Technician

Picking & Packing +1Updated on Nov 6
Full-timeDowners Grove, IL, USAIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Twelve months of experience is required. Stocking or receiving experience is preferred.
  • Experience with mainframe or PC computer systems is required.
  • The role requires good communication and customer relations skills, organization and math skills, computer literacy, the ability to prioritize workflow and adapt quickly to change, and critical-thinking ability.
  • The role requires the ability to lift up to 35 pounds without assistance. For heavier lifts, use lifting equipment or lift with another associate when available; unique lifting and movement situations are assessed individually.

Responsibilities

  • Maintain assigned 2-Bin inventory locations in the correct condition, keeping stock in the appropriate bins, rooms orderly, the 2-Bin standard intact, and the areas free of debris.
  • Pick regularly scheduled inventory accurately and deliver replenishment orders to the appropriate 2-Bin locations.
  • Restock 2-Bins, perform inventory cycle counts, check for expired products, replace them, and adjust counts.
  • Perform supplemental restocking when requested and conduct monthly 2-Bin inventories of designated locations or as assigned.
  • Collect empty bins and returned products from assigned locations, return products to General Stores, and stage them with the required paperwork and signature for credit.
  • Use DemandTrack to assess and track inventory velocity and usage and recommend PAR adjustments to the Supply Chain leader.
  • Use designated automation for scheduled General Stores cycle counts and document chain of custody for incoming shipments and outgoing issues to point-of-care locations.
  • Use automation to pick, issue, deliver, credit, and administer General Stores products, including crash carts, inventory carts, and other assigned inventory locations or applications.
  • Gather and remove product delivery skids and debris in General Stores.
  • Rotate assigned inventory using a first-expired, first-out (FEFO) approach and register expired product according to the Non-Compliant Policy.
  • Manage assigned inventory locations and associated inventory valuation, cycle counts, error rates, days-on-hand levels, and potential overstock and obsolete inventory; understand relevant inventory valuation and days-on-hand levels and seek clarification from the Supply Chain Leader when needed.
  • Maintain housekeeping and cleanliness in General Stores and work areas, dispose of cardboard and other dunnage, and obtain approval before disposing of items that lack an assigned location or defined purpose.
  • Perform cycle counts as directed, maintain an error rate of no more than five percent, analyze the root causes of errors, and implement corrective actions.
  • Carry and protect any assigned pager or portable telephone and respond promptly to customer requests.
  • Maintain a monthly trend chart of inventory valuation for the assigned General Stores location, identify it with the employee's name and location, and pursue continuous inventory reductions meeting or exceeding the Supply Chain Leader's target.
  • Receive incoming bulk or logical-unit-of-measure orders, verify them against the purchase order and ship-to location, and identify quality issues or errors.
  • Contact applicable customer service representatives regarding incoming shipment issues.
  • Perform receiving functions using scanning technology and the provided work standard.
  • Maintain a clean receiving work environment and use red-tag and visual-management tools to keep tools, equipment, and workspace items in their specified locations.
  • Deliver inbound products and analyze, troubleshoot, and resolve products that are not properly identified with the correct ship-to or requisitioning location.
  • Clean and disinfect patient-care equipment according to Infection Control policies.
  • Manage inventory and accurately pick requisitioned items, maintaining no more than five days on hand for any inventory SKU unless otherwise approved or directed.
  • Pick and deliver requisitioned orders and other products, using barcode scanning technology to capture electronic signatures and delivery or receipt confirmation.
  • Review non-compliant products in green bins at the assigned frequency, at least weekly if no frequency is assigned; return them to General Stores and record them in the standardized online database promptly.
  • Return General Stores distribution equipment when use is complete and coordinate product returns from assigned requisitioning locations.
  • Pick at least 100 lines per hour within the period set by the Supply Chain Leader, and never fewer than 60 lines per hour; complete orders by the unit department's requested time unless directed otherwise by the shift lead.
  • Maintain pick accuracy, address cycle-count errors attributable to the assigned inventory area, develop corrective-action plans, and chart quarterly cycle-count error rates on the General Stores Quality Board.
  • Use designated picking automation and processes, tag products with designated stickers, release picked orders using Lawson WH32.2, and sign the required paperwork.
  • Follow the assigned velocity-picking format to use inventory appropriately and facilitate reordering.
  • Analyze non-conforming product incident rates by SKU and recommend process improvements to the Supply Chain Director or designee.
  • Maintain non-conforming green bins, placards, and laminated job aids at assigned inventory locations.
  • Rotate stock in assigned bins or Kardex using FEFO; remove non-conforming product and transport it to General Stores according to policy.
  • Collect non-conforming product from green bins at least weekly, transport it to General Stores, and enter it in the non-conforming product log.
  • Communicate non-conforming clinical-supply trends and analysis to the appropriate clinical leadership.
  • Perform other related duties as assigned.

Desired Qualifications

  • Stocking experience or receiving experience is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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