Allergy Administrative Assistant/Authorization Specialist

ENT and Allergy Associates, LLP New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full-time Allergy Administrative Assistant/Authorization Specialist for our Cherry Hill office.

Allergy Administrative Assistant role, provides administrative support to other medical personnel. Administrative Assistant support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.

Hourly: $21/hr

Requirements:

• Obtain, review and input insurance authorization and referrals prior to patient services

• Monitor and track patient authorizations

• Inform offices of status of authorizations including expired dates

• Work with patients to educate them on their benefits information

  • Explain to patients why some services are covered and some are not

  • Help patients understand deductibles, co-insurance and copays

• Accept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaints

• Enter data in the Electronic Health Records

• Act as a liaison between the patients, physicians, insurance companies & specialty pharmacies

• Assist office with tasks and patient calls

• Other duties as assigned

Qualifications:

• Experience working with insurance companies

• Knowledge of different types of coverage and policies

• Strong computer, data entry skills

• Empathy and compassion to give support to patients

• Attention to detail and problem-solving skills

• Customer service skills and telephone etiquette

• High school diploma or GED

• Professional demeanor and appearance

Preference to candidates with at least one or two years working in a healthcare or billing setting.

Working knowledge of medical terminology, CPT codes and ICD-10 a plus.

Schedule:

Monday - Friday 8:30AM - 5:00PM

Hybrid: 3 days onsite in Cherry Hill, 2 days remote

We offer a competitive salary with a comprehensive benefits package including:

• Medical, Dental, and Vision insurance
• Company‑paid long‑term disability
• Flexible Spending Account (FSA)
• Company‑paid life insurance and voluntary life insurance
• 401(k)
• Pet insurance

About ENT and Allergy Associates (ENTA)

ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas.

Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.

Our comprehensive services include:

• Adult and Pediatric ENT and Allergy
• Voice and Swallowing
• Advanced Sinus and Skull Base Surgery
• Facial Plastics and Reconstructive Surgery
• Treatment of Inner Ear Disorders and Dizziness
• Asthma-related services
• Diagnostic Audiology and Hearing Aid Dispensing
• Sleep and CT Services

ENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as “Top Doctors” by Castle Connolly, reflecting our strong commitment to exceptional patient care and clinical excellence.