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Elastic

Searches enterprise data and monitors systems

Deal Desk Analyst

Sales OperationsConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€42.8k - €67.7kIn-person

About the Job

Requirements

  • A bachelor's degree in Finance or a related competency.
  • At least four years of experience in Sales Operations, Channel Operations, Deal Desk, Contract Administration, or a related area.
  • Strong attention to detail while multitasking.
  • A commercial mindset with strong analytical skills.
  • High proficiency in Microsoft Office, including Excel, Word, and PowerPoint, and GSuite; familiarity with Salesforce is required, with CPQ a plus.
  • Ability to work in a fast-paced, high-pressure environment.

Responsibilities

  • Act as a business partner to Sales and Finance in developing strategies for complex deals, focusing on financial and revenue compliance.
  • Execute and maintain the EMEA geographic Deal Desk support framework.
  • Provide Deal Desk support for the super-geo Manager.
  • Enforce and manage approvals for non-standard deals, collaborating across Sales, Finance, and Legal.
  • Advise sales executives and their teams on pricing, product configuration, and business terms to support sales efforts.
  • Execute sales enablement, deal optimization, profitability, and strategic positioning initiatives under supervision.
  • Drive decision reviews and approvals, coordinating execution across quoting, legal, revenue, and other competencies.
  • Support global Deal Desk leadership in delivering consistent support to the sales organization.
  • Propose and execute initiatives that support the long-term strategy for the Deal Desk team and business.
  • Assess financial and revenue risks on non-standard deals and ensure financial and legal compliance.
  • Propose and incorporate custom terms and legal edits into order forms and contract documents.
  • Support the Field in assessing deal cycles and developing deal and negotiation strategies.
  • Collaborate with Sales on commercial models that align customer requirements with Elastic's long-term position.
  • Coordinate and manage cross-departmental approvals outside standard systematic workflows.
  • Maintain and update a repository of legal-language templates for non-standard deals and specific offerings.
  • Understand and enforce revenue recognition policies across all deals.
  • Support RFPs, RFIs, and vendor questionnaires, and drive the enablement process for these requests.
  • Create and manage systematic CRM workflows for Deal Desk sales engagement and Revenue team alerts on non-standard orders.
  • Conduct due diligence and develop financial and legal requirements for changes to existing offerings and launches of new offerings.
  • Identify gaps in Deal Desk operational and systematic processes and implement efficiency improvements.
  • Build IT requirements and enhancements and manage projects.

Desired Qualifications

  • Experience with CPQ.
  • Experience working in a SaaS or high-tech company.
  • Affinity with AI.

About the Company

Elastic

Searches enterprise data and monitors systems

Elastic builds search, observability and security software for developers, IT operations teams and security analysts. Elasticsearch indexes enterprise data so applications can retrieve records, while Kibana gives teams dashboards for exploring results and investigating system activity. Customers use the tools to search business information, monitor applications and infrastructure, and investigate threats across their data. Elastic sells managed cloud services and self-managed subscriptions, with resource-based hosted pricing, usage-based serverless pricing and licenses tied to nodes and memory. Founded in 2012, Elastic lists San Francisco, California, as its headquarters.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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