Simplify Logo

Full-Time

Wealth Sales and Service Consultant

Jupiter or Palm Beach

Confirmed live in the last 24 hours

Truist

Truist

501-1,000 employees

Platform for Registered Investment Advisors' operations

Fintech
Financial Services

Senior, Expert

Jupiter, FL, USA + 1 more

More locations: West Palm Beach, FL, USA

Related location includes Palm Beach.

Category
Asset Management
Insurance
Investment Banking
Private Equity
Risk Management
Sales & Trading
Treasury
Finance & Banking
Required Skills
Sales
Management
Requirements
  • Bachelor’s Degree or 7 or more years of banking experience
  • Excellent organizational skills with the ability to work on numerous tasks simultaneously with a high attention to detail.
  • Flexible; able to adapt to change as well as determine and focus on top priorities in a fast-paced team environment with multiple priorities.
  • Excellent interpersonal and relationship management skills, demonstrating exemplary customer service and professional etiquette.
  • Exemplary oral, written, customer service and professional etiquette skills.
  • Ability to coach and train teammates within a matrix environment with indirect managerial responsibilities.
  • Expert understanding of Banking, Lending, Investment Management and Trust solutions, and Treasury and Payment solutions.
Responsibilities
  • Will serve as the primary point of intake for all requests from assigned team, playing a key front-office role in interfacing with clients and has autonomy to resolve a wide range of internal and external issues.
  • The teammate will oversee and direct workload management and coordinate various requests through multiple back-office channels, in consultation with assigned team. Additionally, will provide guidance to wealth support specialists in region and serve as onboarding partner/mentor.
  • Proactively provides banking, lending and Trust product support for an average client book containing 250 clients+
  • Enters and maintains appropriate client records; monitors client transactions and client data for accuracy and timeliness; maintains appropriate documentation of client transactions; redirects client requests to the wealth solution center as needed to ensure client and advisor requests are fulfilled in a timely manner
  • Respond to client requests for information and assistance within appropriate level of authority, while identifying at-risk relationships with a focus on client retention and opportunities to expand relationship and communicating to the relationship team. May serve as the primary point of contact for clients.
  • Plays an active role in the sales process, including client document review, general correspondence to customers, assists in creation of client presentation material using Microsoft Office Suite and/or other Truist Wealth software, and proactive sales support activities for advisors.
  • Oversees client onboarding process, including account opening/closing/maintenance and wires, with a focus on Risk Management and Compliance. Owns onboarding and primary specific maintenance of complex banking products and services, including Trust accounts, Commercial Lending, Treasury & Payment Solutions and complex deposit products.
  • Continually renders extraordinarily responsive and personal service to Wealth clients while demonstrating product and procedural mastery. Continues to develop and maintain positive working relationships with various departments and individuals who interface with Wealth clients.
  • May train other support teammates on systems, industry knowledge, support processes and procedures. May have indirect supervisory responsibilities for one or more wealth support specialists.
  • Carries a higher standard operational authority (wires, memo credit approval authority, daylight overdraft etc.).

Truist offers a platform for Registered Investment Advisors (RIAs) to improve their operations and client services. The platform includes tools like live chat support, commission-free trading, and an automated rebalancer, allowing RIAs to manage their businesses more efficiently and serve more clients at a lower cost. Unlike competitors, Truist provides these services for free, monetizing through a custodian service that helps RIAs reduce overhead costs. The goal is to empower RIAs to grow their businesses and enhance client experiences.

Company Stage

Series E

Total Funding

$437.2M

Headquarters

Culver City, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

8%

1 year growth

19%

2 year growth

46%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $169M Series E funding round indicates strong investor confidence and provides substantial capital for further innovation and expansion.
  • Collaborations with leading providers like Orion Advisor Solutions and Kwanti enhance Altruist's platform capabilities, making it more attractive to RIAs.
  • Acquiring Shareholders Service Group expands Altruist's service offerings and client base, positioning it to compete with industry giants like Schwab and Fidelity.

What critics are saying

  • The competitive landscape in the RIA market includes established players like Schwab and Fidelity, which could challenge Altruist's growth and market penetration.
  • Rapid expansion and multiple integrations may lead to operational complexities and potential service disruptions.

What makes Truist unique

  • Altruist offers a simplified tech stack specifically designed for RIAs, unlike broader financial platforms that cater to multiple financial service providers.
  • Their commission-free fractional share trading and automated rebalancer features provide cost-effective solutions that are not commonly bundled together in competing platforms.
  • The vertically-integrated custodian service allows Altruist to streamline operations and reduce overhead costs for RIAs, setting it apart from traditional custodial services.