Veterinary Assistant, Emergency
About the job
- A high school diploma or equivalent is required.
- A driver's license and reliable transportation, including during inclement weather, are required.
- Strong communication skills are required for in-person and telephone interactions.
- The candidate must be able to multitask and work under pressure.
- The candidate must be flexible and able to adapt to new situations.
- The candidate must engage in teaching and learning from others as a team member.
- The candidate must maintain honesty and integrity.
- The candidate must be able to lift, push, and pull more than 50 pounds and stand for prolonged periods.
- Conduct triage and physical assessments of incoming patients to prioritize their clinical condition and determine whether they need immediate or non-emergent care.
- Understand common emergencies and appropriate actions during a patient's initial presentation.
- Recognize critical patients and facilitate timely care; communicate and obtain approval for Critical Care forms.
- Communicate with clients to obtain adequate medical histories concerning a patient's health and presenting complaints.
- Provide client service and patient care, maintaining communication with owners throughout their hospital visit.
- Understand normal and abnormal vital-sign parameters and alert appropriate team members to hospitalized or outpatient patients who are decompensating.
- Between triages, assist licensed technicians with outpatient procedures, including diagnostics, subcutaneous fluid therapy, and medication administration.
- Assist with initial patient hospitalization and hourly treatments, following hospital protocols for treatment-sheet documentation and practice-management software.
- Restrain patients for diagnostic testing and physical examinations.
- Complete Client Service Representative training to assist with client-service tasks, including checking clients in and out, collecting payments, and answering phones.
- Follow guidance and delegation from licensed staff, including doctors of veterinary medicine and licensed veterinary technicians.
- One year of veterinary experience is preferred but not required.
About the company
Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Woburn, Massachusetts
Founded
2015
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Simplify's Take
What believers are saying
- VetRec reached 600 doctors and 900 staff by August 2026.
- Ethos opened 2026 ER Immerse recruiting across Texas, Florida, and California.
- Leslie Storms became president on December 1, 2025, restoring permanent leadership.
What critics are saying
- FTC order limits specialty acquisitions near rivals through 2032, capping roll-up growth.
- Leadership churn from Ryan Buck to Leslie Storms signals strategic instability in 2025.
- Sambolin litigation over hospital care keeps malpractice and reputational risk alive.
What makes Ethos Veterinary Health unique
- 140+ specialty and emergency hospitals give Ethos dense referral coverage.
- Ethos Discovery and clinical trials embed research into daily hospital operations.
- VetRec partnership adds enterprise AI recordkeeping across specialty and emergency workflows.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- Paid Vacation
- Paid Sick Leave
- 401(k) Retirement Plan
- 401(k) Company Match
- Wellness Program
- Flexible Work Hours