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Mercury Insurance

Auto and home insurance via agents

Strategic Accounts Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A bachelor's degree is required; completion of CPCU or CIC, an advanced degree, or equivalent work experience is preferred.
  • At least 7 years of experience in property and casualty insurance distribution, carrier strategic accounts, or enterprise channel leadership, with measurable growth and profitability outcomes, or equivalent experience.
  • Proven success leading executive relationships with national brokers, top independent agencies, or digital distributors, and leading complex cross-functional initiatives.
  • Strong command of sales economics and levers, including segmentation, product mix, underwriting responsiveness, incentives, and account management.
  • Executive presence to lead negotiations with large organizations and expertise in complex C-suite conversations.
  • Analytical skills and capabilities to make decisions that drive growth and profit opportunities with strategic accounts.
  • Executive communication, collaboration, and influencing skills.
  • Understanding of digital integration.

Responsibilities

  • Execute multi-year growth plans for assigned national accounts territory, with clear targets for premium, product mix, retention, and profitability.
  • Own the profit and loss of accounts managed within the assigned territory.
  • Establish quarterly business reviews with partner executives, align on goals, leading indicators, and mitigation plans, and support profitable growth and book health.
  • Reduce placement friction by championing initiatives that improve speed to bind, discount and packaging visibility, and underwriting responsiveness; leverage underwriting where applicable to enhance agent experience.
  • Drive adoption of digital integrations and prioritized programs that increase throughput with national and digital partners.
  • Align with Product, Underwriting, and Pricing to provide feedback and actionable input to improve competitive position within assigned accounts’ digital journeys.
  • Provide market feedback to inform roadmap and segmentation strategies.
  • Execute assigned territory forecasts and prospect pipeline health reviews; define leading indicators, including quote volume, hit ratio, bundle rate, and premium per policy, and implement remediation plans where appropriate.
  • Establish national account governance through data-driven communication loops, sales funnel targets, quarterly business reviews for key internal stakeholders and executive partnership leadership, integration upgrades, and strategic technology initiatives.
  • Ensure adherence to company policies, contractual obligations, and regulatory requirements, and maintain accurate reporting and auditable processes.
  • Model and reinforce the company’s stated core values.

Desired Qualifications

  • Use AI tools and techniques relevant to the role.

About the Company

Mercury Insurance

Auto and home insurance via agents

Mercury Insurance provides auto, home, condo, renter, and business insurance through a network of local independent agents. Its products are selected with guidance from agents and include options like mechanical protection; pricing is based on multiple factors rather than a single rate. Mercury differentiates itself with an independent agency model coupled with factor-based pricing and a long-standing asset base, supporting growth across several states. Its goal is to help people reduce risk and overcome unexpected events by offering reliable coverage and timely assistance through its agent network.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Brea, CA
Founded
1962

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