Front Desk Clerk
About the job
- A high school diploma or equivalent is required.
- At least 6 months of front office experience, preferably in an recreational vehicle or hotel setting, is required.
- The ability to prioritize and manage multiple projects simultaneously and meet deadlines is required.
- Experience using a point-of-sale computer system is required.
- Exceptional customer service skills are required.
- Excellent communication and problem-solving skills are required.
- Supervise front desk operations during assigned shifts and ensure that the team understands the property management system, resort services, reservation process, pricing, and special promotional offers.
- Maintain current knowledge of resort features and services, hours of operation, cottage types and numbers, layout, décor, rates, special packages and promotions, daily house count, expected arrivals and departures, room availability status, and scheduled daily group activities.
- Monitor the appearance, standards, and performance of front desk employees and emphasize training and teamwork.
- Address guest requests, inquiries, and complaints in a timely and thorough manner.
- Ensure adequate staffing and scheduling in accordance with productivity guidelines.
- Communicate relevant information for respective shifts and areas of operation through pre-shift logs, emails, and departmental meetings.
- Front office experience in an recreational vehicle or hotel setting is preferred.
About the company
Equity LifeStyle Properties is an owner and operator of manufactured-home communities, RV resorts, and campgrounds. Community and resort teams manage guest service, sales, maintenance, grounds, activities, and local operations. It provides residential sites, vacation stays, amenities, and property services across its portfolio. The scope follows Equity LifeStyle Properties and its North American property operations. Corporate, technology, finance, marketing, and portfolio functions support those locations. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.
Company Size
1-10
Company Stage
N/A
Total Funding
N/A
Headquarters
Cape Coral, Florida
Founded
N/A
Simplify's Take
What believers are saying
- Q2 2026 normalized FFO rose 7.7% to $0.74 per share.
- Management raised 2026 normalized FFO guidance to $3.13-$3.23 after strong Q2.
- Core property operating income grew 6.5% in Q2 2026, driven by rent gains.
What critics are saying
- Canadian RV reservations fell 40% in 2026, pressuring seasonal revenue immediately.
- ELS booked $0.9 million of non-operating legal expenses in Q2 2026.
- Hurricane-related disruptions still linger into 2026, delaying occupancy recovery through 2027.
What makes Equity LifeStyle Properties unique
- ELS owns 453 properties across 35 states and British Columbia, concentrating supply.
- ELS maintains 93.7% June 2026 occupancy and 94% MH occupancy, unusually sticky.
- ELS combines manufactured housing, RV, and marina assets with self-managed REIT scale.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Company Match
- Paid Vacation
- Paid Holidays
- Paid Sick Leave