Presbyterian Villages of Michigan

Nonprofit senior living communities

Receptionist

Reception & Front DeskPosted on Nov 5

Full-timeChesterfield Township, MI, USANo salary listedIn-person

About the Job

Requirements

A high school diploma, General Education Development credential, or enrollment in an educational program if under age 18 is required.
One to two years of related experience is required.
Proficient computer skills and proficiency with Microsoft Office software are required.

Responsibilities

Greet family members and visitors, answer general inquiries, assist or direct them to the appropriate party, perform clerical tasks, and assist with residents' needs as needed.
Operate office equipment such as fax machines, scanners, and copiers, and use computers for spreadsheets, word processing, database management, and other applications.
Answer telephones using the approved greeting, provide information to callers, take messages, and transfer calls to appropriate individuals.
Greet people entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations or appropriate people according to their needs.
Mail newsletters, promotional materials, and other information or documents using a computer, mail, or facsimile machine to ensure timely receipt.
Organize and maintain maintenance work orders reported by residents and staff upon receipt.
Perform administrative support tasks, including typing, formatting, proofreading, recommending revisions to documents, and copying correspondence or other printed material.
Distribute incoming mail and other materials on the day received and prepare outgoing mail by the next scheduled pickup.
Maintain confidentiality of resident, staff personnel, and employment information.
Schedule space or equipment for special programs, meetings, or events.
Respond to the Personal Emergency Response System when a resident activates an emergency button, assess the situation, and call 911 when necessary.
Attend and participate in appropriate meetings and training opportunities to remain informed on current information and skill development.
Follow Presbyterian Villages policies and procedures, safety policies and procedures, and applicable federal, state, and local regulations.
Perform other duties as assigned.

Overview

Greets family and visitors, answers general inquiries, assists/directs to the appropriate party, performs clerical tasks and assists with residents needs as needed.

Responsibilities

1. Operate office equipment such as fax machines, scanners, copiers, and use computers for spreadsheet, word processing, database management, and other applications.2. Answer telephones with pleasant demeanor using PVM approved greeting, give information to callers, take messages, or transfer calls to appropriate individuals.3. Greet persons entering establishment with pleasant demeanor using PVM required greetings, determine nature and purpose of visit, and direct or escort them to specific destinations or appropriate persons according to their needs.4. Mail newsletters, promotional material, or other information/ documents using computer, mail, or facsimile machine to ensure timely receipt of information.5. Organizes and maintain reported maintenance work orders received from residents and staff upon receipt.6. Perform administrative support tasks, such type, format, proofread, and recommend revisions on documents and make copies of correspondence or other printed material.7. Distribute incoming mail or other materials on day received and prepare outgoing mail by next scheduled pickup.8. Maintain confidentiality of resident, staff personnel and employment information.9. VOR: Schedule space or equipment for special programs, meetings, or events.10. VOW: Responsible for responding to the Personal Emergency Response System (PERS) when a page is received because a resident activated their emergency button. Assess the situation and calls 911 for assistance when necessary.

11. VOW: Keep resident and staff personal information confidential.12. Attend and participate in all appropriate meetings and training opportunities in order tokeep informed on current information and skill development.13. Follow established policies and procedures including but not limited to:o Presbyterian Villages policies and procedures.o Safety policies and procedures.o Federal, state and local regulations.14. All other duties as assigned

Qualifications

High School Graduate/ General Education Degree (GED) or enrolled in program if under age 18.

One to two years related experienceMust have proficient skills in computers and Microsoft Office Software.

About the Company

Presbyterian Villages of Michigan

Nonprofit senior living communities

Presbyterian Villages of Michigan runs senior housing and care services for older adults across Michigan's Lower Peninsula. Its communities range from affordable apartments and independent living to assisted living, memory care and skilled nursing. At some communities, service coordinators connect residents with local support, while home and community programs help older adults remain in their own homes. Affordable housing combines resident rents with public programs, with eligibility based on age, income and the rules of each community. Founded in 1945, the faith-based nonprofit serves people of all faiths and is headquartered in Southfield, Michigan.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Southfield, MI
Founded: 1945

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