Assistant Manager

Job Description

We are seeking a dynamic and customer-focused Assistant Manager to join our team at our Olivette, United States location. As an Assistant Manager, you will play a crucial role in overseeing daily operations, ensuring excellent customer service, and supporting the store's overall success.

• Manage and supervise staff during assigned shifts, setting a positive example for the team
• Ensure compliance with all company policies, procedures, and food safety standards
• Oversee cash handling, inventory management, and cost control measures
• Schedule and coordinate staff to maintain optimal coverage and efficiency
• Train and develop team members to meet performance standards and company goals
• Resolve customer concerns promptly and professionally
• Maintain a clean, organized, and safe work environment
• Assist in implementing marketing initiatives and promotions
• Collaborate with the General Manager to achieve store profitability targets
• Prepare and submit accurate reports and paperwork as required
• Participate in the hiring and onboarding process for new team members

Qualifications

• High school diploma or equivalent required
• Previous experience in food service or retail management preferred
• Strong leadership and team management skills
• Excellent customer service and interpersonal skills
• Proficiency in cash handling, inventory management, and cost control
• Ability to create and manage staff schedules effectively
• Knowledge of food safety and hygiene standards; certification preferred
• Proficient computer skills for order processing and inventory management
• Strong problem-solving abilities and decision-making skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced, high-pressure environment
• Flexibility to work various shifts, including evenings and weekends
• Physical ability to stand for extended periods and lift up to 50 pounds
• Positive attitude and ability to motivate team members

Additional Information

All your information will be kept confidential according to EEO guidelines.