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Loblaw Companies

Retailer operating grocery and pharmacy chains

Associate Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLethbridge, AB, Canada$37.5k - $65.4k /yrIn-person

About the Job

Requirements

  • Ability to manage people; years of management experience are not specified.
  • Ability to work with minimal functional direction.
  • Demonstrated understanding of success factors for the No Frills concept as a discount food store focused on a low-price image.
  • Demonstrated understanding of an Associate Store Manager's impact on store performance in customer service, employee relations, merchandising, and sales and profits.
  • Strong verbal, written, and active-listening communication skills.
  • Demonstrated customer focus and commitment to superior customer service.
  • Issue-management skills, including time management, interpersonal skills, conflict management, information gathering, problem solving, and team-building skills for developing collaborative working relationships.
  • Open availability and flexibility to work days, nights, weekends, and holidays according to business needs.
  • Strong knowledge of produce-area operations and products.
  • Candidates aged 18 or older must complete a criminal background check.

Responsibilities

  • Directly manage the productivity of all store staff on behalf of the owner or manager to ensure effective merchandising and maximize sales and profitability.
  • Share responsibility for labour costs and other key financial measures.
  • Assume overall responsibility for store operational effectiveness when the owner or manager is absent.
  • Promote and ensure a consistently high standard of customer service.
  • Train and motivate staff.
  • Provide a positive working environment; coach, advise, and listen to employee problems and issues.
  • Prepare, post, and change work schedules to staff appropriately for business needs.
  • Delegate and prioritize staff workload.
  • Effectively merchandise advertising and promotional programs to maximize the corporate brand advantage.
  • Maintain current information about market trends and competitor activities.
  • Coordinate receiving, handling, and storing products to achieve optimal results.
  • Maintain category sets and mix for profit as required.
  • Use shipment reports, exclusivity reports, and Head Office flash reports to ensure overall store profitability.
  • Work with sales representatives to negotiate credits, display merchandising, and order levels.
  • Purchase and order effectively for the store, specifically for Cutter/UPP bookings and seasonal bookings.
  • Maintain appropriate inventory levels through effective ordering and rotation.
  • Ensure pricing integrity.
  • Coordinate employee activities daily, act as a resource for employees, refer complex issues to the owner, and provide input into the performance-management process.
  • Perform other duties required to provide courteous, friendly service, competitively priced products, and a store meeting specified hygiene standards.

About the Company

Loblaw Companies

Retailer operating grocery and pharmacy chains

Loblaw operates a nationwide network of grocery stores and pharmacies in Canada, serving as a one-stop destination for food, health, and beauty. Its stores use a self-serve format to keep prices lower and offer private-label lines, including No Name and President’s Choice, alongside national brands; it also provides pharmacy services through Shoppers Drug Mart. The company differentiates itself with its scale, integrated grocery and pharmacy offerings, and strong private-label brands that drive value and convenience across many locations. Its goal is to be Canada’s leading retail destination for food, health, and beauty by delivering value and a seamless shopping experience across a connected network.

Company size
10,001+
Company stage
IPO
Headquarters
Brampton, Canada
Founded
1919

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