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First National Bank

Offers personal banking with online services.

Director of Treasury Management IT

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timePittsburgh, PA, USANo salary listed

About the Job

Requirements

  • At least 7 years of experience supporting enterprise banking, treasury management, payments, or digital banking platforms.
  • At least 3 years of direct people leadership experience managing software engineering or application support teams.
  • Experience managing mission-critical production applications with high availability requirements.
  • Experience leading complex technology initiatives and cross-functional projects.
  • Strong understanding of Treasury Management and payment services, including ACH, Wire Transfer, RTP, Positive Pay, Lockbox, and Commercial Online Banking.
  • Familiarity with API integration architectures, middleware, and modern digital platforms.
  • Experience with vendor-managed software solutions and third-party integrations.
  • Experience participating in or leading large-scale platform modernization or replacement programs.
  • Banking or financial services industry experience.
  • Knowledge of Bottomline, Fiserv, Finzly, commercial banking platforms, or Treasury Management applications.
  • Understanding of cloud technologies, microservices, event-driven architecture, and API platforms.
  • Experience with Agile delivery methodologies and DevOps practices.
  • Familiarity with banking regulations, audit requirements, and information security controls.
  • BA or BS; specifically, a BS in IT or a related field.
  • Excellent written and verbal communication skills.
  • Excellent management skills.
  • Excellent organizational, analytical, and interpersonal skills.
  • Excellent project management skills.
  • Ability to use a personal computer and job-related software.
  • Experience with IT time and resource tracking software.
  • Significant knowledge of the information system life cycle.
  • Ability to operate in a 7x24 environment as business circumstances dictate.

Responsibilities

  • Lead, coach, develop, and mentor approximately five to ten engineers and application specialists.
  • Establish team objectives, performance expectations, and career development plans.
  • Foster accountability, continuous improvement, operational excellence, and innovation within the team.
  • Manage staffing, succession planning, workload prioritization, and resource allocation.
  • Ensure knowledge transfer, documentation, and cross-training across applications and technologies.
  • Serve as technology owner for Treasury Management applications and payment systems.
  • Ensure stability, availability, and performance of critical Treasury Management platforms.
  • Lead incident management, problem management, root cause analysis, and service restoration.
  • Oversee production support processes, operational readiness, application monitoring, and on-call support.
  • Reduce operational risk through automation, monitoring, resiliency, and process improvements.
  • Coordinate upgrades, patching, capacity planning, disaster recovery testing, and technical compliance activities.
  • Align technology investments with Treasury Management strategic objectives in partnership with business stakeholders.
  • Evaluate and implement enhancements for ACH, Wire, RTP, Positive Pay, Lockbox, Commercial Online Banking, and emerging payment capabilities.
  • Collaborate with product managers and business leaders to prioritize application enhancements and technical debt remediation.
  • Ensure solutions meet security, audit, regulatory, and compliance requirements.
  • Participate as a key leader in the Treasury Management modernization initiative and future-state portal implementation.
  • Support migration from legacy vendor-centric platforms to modern API-based digital banking solutions.
  • Provide technical leadership for solution architecture, application integration, migration planning, testing, and production deployment.
  • Partner with program management, architecture, infrastructure, security, and vendor teams to execute modernization roadmaps.
  • Identify opportunities to modernize processes, improve customer experience, and reduce platform dependencies.
  • Assist with vendor evaluations, solution selection, and implementation.
  • Build partnerships with internal business leaders, technology teams, and external vendors.
  • Manage relationships with software vendors, implementation partners, and service providers.
  • Oversee vendor support escalations, service levels, contract deliverables, and operational performance.
  • Communicate program and operational status to senior leadership and executive stakeholders.
  • Present technology roadmaps, production metrics, risks, and mitigation strategies.
  • Maintain application compliance with regulatory, security, and audit requirements.
  • Maintain appropriate controls, documentation, and operational procedures.
  • Participate in audits, examinations, risk assessments, and remediation activities.
  • Improve operational controls and risk management practices.
  • Manage system life cycle processes and act as primary point of contact for initiatives within the business application portfolio.
  • Monitor and control the quality of information system deliverables.
  • Provide technology direction and leadership to team members and business partners, and participate in long-range planning for the application portfolio.
  • Develop and maintain service-level agreements for the application portfolio; align daily operations to service-level agreements, including processing goals, security, backup and recovery, system performance, and timely technology product releases.
  • Participate in developing the IT organization's annual financial operating plan and prepare monthly commentary on team operating expenses, capital investment, and full-year forecasts.
  • Ensure third-party services meet stated financial parameters and direct vendor and third-party resources augmenting the team.
  • Own staffing and employee matters for the team, including performance goals aligned with IT and company strategy, hiring, coaching, performance reviews, and corrective action.
  • Follow corporate IT change management and risk management practices.
  • Ensure high-quality application infrastructure, timely resolution of technology issues, and action plans to prevent recurrence.
  • Act as IT relationship manager to executives and senior management for the application portfolio and align the project portfolio with business-unit objectives.
  • Work with business partners, IT peers, and the CTO to address priority conflicts and budget constraints, and develop alternatives and recommendations.
  • Own vendor relationship management for portfolio applications, ensuring third-party providers meet contractual obligations and align with IT and corporate business objectives.
  • Perform other related duties and projects as assigned.
  • Serve as risk managers by understanding, reporting, responding to, managing, and monitoring risks encountered in daily business activities.
  • Adhere to applicable regulatory laws, guidelines, and company procedures.

Desired Qualifications

  • PMI certification is preferred.
  • Scrum, ITIL, or comparable certifications.

About the Company

First National Bank

Offers personal banking with online services.

First National Bank provides a range of financial services for individuals and businesses, including checking and savings accounts and online and mobile banking. Through its digital platforms, customers can transfer funds, pay bills, review account activity, and manage debit cards from anywhere with an internet connection. Security is a core focus, with processes and systems in place to protect customer information and accounts. The bank differentiates itself by prioritizing secure, convenient online and mobile access to banking services, aiming to help customers manage their finances safely and conveniently, anytime, anywhere.

Company size
51-200
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1864

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