Unifi

Full-spectrum aviation services for carriers

Training Manager - Cabin/Wheelchair

Corporate & Technical TrainingConfirmed live in the last 24 hours

Full-timePhiladelphia, PA, USANo salary listedIn-person

About the Job

Requirements

A high school diploma, GED, or equivalent education is required.
Applicants must be at least 18 years of age.
Applicants must be able to obtain credentials required by airport, state, or customs requirements.
Applicants must possess a valid driver's license.
Supervisory experience is required.
Applicants must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70 pounds, and move up to 70 pounds; they must constantly walk, stand, handle, grasp, and reach, and may occasionally reach above shoulder level.
Applicants must be flexible to work a variety of shifts, including nights, weekends, holidays, and overtime, in a shift-bid environment.
Applicants must remain alert to moving vehicles or aircraft and use radio equipment.
Applicants must be able to work outdoors in varied weather and tolerate exposure to jet and machinery noise, fumes, dirt, and dust for extended periods.

Responsibilities

Oversee and coordinate team activities to support a safe, reliable, efficient, and effective operation.
Facilitate training programs for Passenger Assistance and Cabin team members covering customer service standards, safety protocols, and emergency procedures.
Ensure training resources are available.
Maintain training-session records and ensure all agents are adequately trained.
Provide practical, hands-on training to Passenger Assistance and Cabin agents.
Participate in the work alongside Passenger Assistance and Cabin agents.
Continuously improve training effectiveness based on participant feedback.
Follow all safety procedures and policies and complete work safely according to company safety and operational standards.
Perform other related duties assigned within the skill and experience capabilities expected for the position.

Desired Qualifications

Two years of relevant work experience in the aviation or ground-handling services industry.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary:

The Duty Manager will oversee and coordinate team activities to create a safe, reliable, efficient, and effective operation. Responsible for facilitating passenger experience related training programs for passenger assistance and cabin service teams. Also responsible for maintaining training records.

Benefits:

* Competitive pay with daily access to earned wages.
* Comprehensive Medical, Dental and Vision Insurance for full-time employees.
* Paid time off

Job Duties:

* Facilitate training programs for Passenger Assistance and Cabin members related to customer service standards, safety protocols, and emergency procedures.
* Ensure availability of training resources.
* Maintain records of training sessions and ensure that all agents are adequately trained.
* Provide practical, hands-on training to Passenger Assistance and Cabin agents.
* Participate in the work with Passenger Assistance and Cabin agents.
* Continuously enhance effectiveness of training based on feedback from participants.
* Adhere to all safety procedures and policies. Complete work in a safe and secure mater, following company safety and operational standards.
* Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Qualifications:

* High School diploma, GED or equivalent education.
* Must be at least 18 years of age.

* Must be able to obtain credentials required as per airport or state or customs requirements.
* Possess a valid Driver’s License.

* Supervisory experience is required.

Preferred Qualifications:

* Two years of relevant work experience in the aviation or ground handling services industry.

Physical requirements:

* Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.

Working conditions:

* You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
* Must be able to be alert to moving vehicles or aircraft and use radio equipment.
* Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

"Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

About the Company

Unifi

Full-spectrum aviation services for carriers

Unifi provides a broad set of aviation services for airports and airlines, covering everything from arrival to departure, including ramp and passenger handling, cabin and cargo services, operations and load control, aircraft and ground support equipment maintenance, crew transportation, security, wheelchair and skycap services, and flight-control consulting. It works by delivering these services on-site at airports as a single, coordinated package, with teams and equipment tailored to each airport’s needs to support flights from planning to departure. It differentiates itself by offering an end-to-end suite of capabilities in one provider, enabling centralized management of diverse services for a smoother operation. Its goal is to help customers succeed in the competitive air travel industry by providing consistently high-quality services that give them an operational edge.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Atlanta, GA
Founded: 1997

Recently Posted Jobs

Explore more opportunities at Unifi

See more jobs