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LBA Hospitality

Manages and develops hotels for ownership groups

Room Attendant

Full-Time
No salary listed
Entry
Fayetteville, NC, USA
In Person
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment is preferred.
  • A high school diploma or equivalent is preferred.
  • Ability to work independently and as part of a team, follow established procedures, and manage multiple priorities.
  • Ability to learn and use job-related technology and communicate professionally with guests and coworkers.
  • Ability to stand and walk for extended periods; bend, stretch, reach, crawl, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds, with or without reasonable accommodation.
  • Availability to work varied shifts, including weekends and holidays.
  • May be subject to job-related screening consistent with company policy and applicable law.
Responsibilities
  • Clean vacant and occupied guest rooms thoroughly and within established quality and productivity expectations.
  • Make beds, replace linens and towels, clean bathrooms, dust, vacuum, remove trash, and replenish guest supplies.
  • Follow established housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
  • Properly handle and organize linens, supplies, chemicals, and housekeeping equipment.
  • Inspect rooms for cleanliness and promptly report maintenance concerns, safety hazards, damages, or discrepancies.
  • Respond promptly and courteously to guest requests or questions.
  • Help maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
  • Maintain guest privacy and follow all safety, security, key-control, and emergency procedures.
  • Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
  • Maintain a clean, professional appearance consistent with uniform and grooming standards.
  • Perform other related duties within the associate’s training and capabilities.
Desired Qualifications
  • Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment.
  • A high school diploma or equivalent.

About the company

LBA Hospitality manages and develops hotels for ownership groups, with central teams handling sales, pricing, marketing, accounting and human resources. Its portfolio spans full-service, select-service and extended-stay properties under franchise brands such as Marriott, Hilton, Hyatt, IHG and Best Western. Owners hire LBA to plan hotel openings and coordinate property teams around guest service, brand standards, budgets and sales. Property leaders oversee daily work, drawing on corporate support while LBA earns business from management and development assignments. LBA began with its first Dothan hotel in 1973 and is headquartered in Dothan, Alabama.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Dothan, AL

Founded

1973

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Simplify's Take

What believers are saying

  • Guest ratings earn recognition: two LBA-managed hotels won Marriott Chairman's Awards in June 2026, partly for recommendation scores.
  • Advancement has a visible example: LBA's August 2026 profile followed Emma Moore's rise to regional director overseeing 22 hotels.
  • Corporate teams show staying power: LBA says nearly half have worked there for at least 10 years.

What critics are saying

  • Hotel staffing remains a pressure point: LBA's HR manager flagged hiring and turnover challenges in September 2026.
  • Owners control management assignments: LBA's September 2026 Westin San Antonio North takeover followed an ownership change.
  • Renovations add project demands: LBA's September 2026 Westin San Antonio North announcement planned work through 2028.

What makes LBA Hospitality unique

  • LBA handles brand debuts: it opened the first Home2 Suites, Hyatt Studios and LivSmart Studios hotels.
  • Restaurant operations expand the work: LBA manages 40-plus dining outlets and 14 independent concepts.
  • Outside owners shaped LBA's model: a 16-hotel relationship began its third-party hotel management business.

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