Full-Time

Senior Ontology Engineer

Systems Engineering & Analysis Division

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

No H1B Sponsorship

Dahlgren, VA, USA

In Person

Travel requirements are 0–10%.

US Citizenship, US Top Secret Clearance Required

Bachelor's, Master's, PhD

Category
Data & Analytics (1)
Required Skills
LLM
Kubernetes
FastAPI
Python
Airflow
React.js
TensorFlow
Node.js
PyTorch
ETL
Data Engineering
Docker
RAG
REST APIs
Flask
Angular

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Requirements
  • A bachelor's degree or higher in Computer Science, Information Science, Knowledge Engineering, or a related discipline is required; equivalent experience is considered.
  • Candidates must have either a PhD with 2 or more years of relevant experience, a master's degree with 5 or more years of relevant experience, or a bachelor's degree with 7 or more years of relevant experience.
  • Candidates must have hands-on experience with knowledge graph technologies including Resource Description Framework, SPARQL, Shapes Constraint Language, and Web Ontology Language for Department of Defense or enterprise use cases.
  • Candidates must have experience with schema design, ontology management, and knowledge graph curation.
  • Candidates must have experience designing and developing end-to-end knowledge graph and artificial intelligence data pipelines, including integration with large language models or similar models.
  • Candidates must be familiar with graph database platforms such as Stardog, Blazegraph, Neo4j, or Amazon Neptune.
  • Candidates must be able to obtain and maintain a Secret Department of Defense clearance.
  • U.S. citizenship is required for this position.
Responsibilities
  • Design, develop, and maintain formal ontologies using Web Ontology Language, Resource Description Framework/RDF Schema, and SPARQL aligned with Department of Defense mission engineering requirements and semantic interoperability standards.
  • Build and deploy knowledge graph solutions that integrate structured and unstructured data sources across heterogeneous, multi-domain defense systems.
  • Apply and extend upper-level ontology frameworks, ensuring alignment with Department of Defense and intelligence community data standards.
  • Design and implement graph-based artificial intelligence and semantic solutions, including large-language-model-integrated pipelines, retrieval-augmented generation architectures, and agentic workflows that leverage knowledge graph representations.
  • Collaborate with engineers, systems architects, and mission-domain subject-matter experts to translate operational requirements into actionable ontological models and knowledge architectures.
  • Support semantic integration and data interoperability efforts across legacy and modern system architectures, including graph database deployments such as Stardog, Amazon Neptune, and Neo4j.
  • Lead the development and writing of technical approaches for proposals supporting the Navy's adoption of artificial intelligence technologies.
Desired Qualifications
  • Experience with U.S. Navy combat systems.
  • Two or more years of hands-on Python experience, including frameworks such as TensorFlow, PyTorch, rdflib, or owlready2, and extract-transform-load pipeline tools such as Apache NiFi or Airflow.
  • Experience with full-stack web development, including Representational State Transfer application programming interface design and development using FastAPI, Flask, or Node.js; front-end frameworks such as React or Angular; and containerization/deployment tooling such as Docker or Kubernetes.
  • Practical experience with natural language processing, semantic search, prompt engineering, and large language models for enterprise-scale knowledge graph applications, including retrieval-augmented generation architectures.
  • Experience with agentic artificial intelligence systems and multimodal model integration applied to knowledge engineering problems.
  • Demonstrated team leadership experience, including guiding junior engineers and collaborating across engineering, research, and program management teams.
  • A PhD in Computer Science, Knowledge Engineering, Mathematics, or a related field, or a publication record in semantic web and knowledge representation.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • Foundever launched 2026 awards and leadership hires, signaling continued investment in CX.
  • TSC's 2026 presence on LinkedIn and WelcometotheJungle shows active hiring and branding.
  • Named clients like BNP Paribas, Accor, Orange, and Nestlé support enterprise credibility.

What critics are saying

  • Foundever folded Sitel and SYKES into one brand, risking TSC's standalone visibility.
  • Crowded CX rivals like Concentrix and Teleperformance pressure pricing and talent in 2026.
  • TSC's small 60-person scale makes one lost enterprise client immediately material.

What makes TSC unique

  • TSC sits inside Foundever, giving 60-person specialists access to 170,000 global delivery capacity.
  • TSC combines customer journey mapping, usability testing, and build-test execution in one agency.
  • Paris, Miami, London, and São Paulo give TSC multilingual, nearshore, and global coverage.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement