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Concentra

Occupational health services provider and clinics

Bilingual Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 11
Full-timeMurrieta, CA, USA$23 - $25.44 /hr

About the Job

Requirements

  • High school graduate or GED equivalent.
  • Medical Assistant certification from an accredited school, with credentials in the state of employment in accordance with state requirements and applicable regulations, or current Medical Assistant credentials as a Military Medical Specialist in accordance with those requirements and regulations.
  • Working knowledge of state-specific occupational medicine requirements.
  • Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
  • Willingness to participate in initial and ongoing training as required.
  • Effective communication and interaction with employers, patients, providers, and other employees, and ability to maintain working relationships with all levels of employees.
  • Customer service skills and ability to deal with people tactfully and professionally.
  • Computer skills.
  • Successful completion of orientation and training and demonstrated competency in all required medical tasks.
  • Obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.

Responsibilities

  • Perform ancillary testing and tasks as ordered by treating clinicians, including vaccines and injections, phlebotomy, pulmonary function tests, audiogram testing, and respirator fit testing.
  • Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
  • Prepare patients for physical examinations, take vital signs, and perform required testing.
  • Perform routine medical procedures as ordered by the treating clinician.
  • Triage and disposition all patients.
  • Assist providers during examinations and treatment.
  • Prepare for and assist the clinician with surgery setup and injury care.
  • Apply bandages, dressings, and splints as ordered by the treating clinician.
  • Dispense medications and appliances as ordered by the treating clinician and in accordance with state regulations.
  • Perform Department of Transportation and non-Department of Transportation drug and alcohol testing.
  • Maintain and operate medical devices and equipment, including calibration and record keeping in accordance with current policies and procedures.
  • Complete quality assurance activities on equipment, medical devices, and testing processes used in the center.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms.
  • Notify the supervisor immediately if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
  • Manage patient flow and volume and keep patients informed of expected wait times.
  • Perform clerical tasks in the front and back office associated with patient care and proper record keeping, ensuring documentation accuracy.
  • Perform cross-trained front-office duties, including greeting patients, obtaining authorization, checking patients in and out, and communicating wait times.
  • Answer the telephone as needed.
  • Attend center staff meetings as required.
  • Help maintain a neat, clean, and orderly appearance throughout the facility.

Desired Qualifications

  • Previous medical office experience.

About the Company

Concentra

Occupational health services provider and clinics

Concentra provides occupational health services to employers and their workers. It operates a nationwide network of medical centers and onsite clinics offering occupational medicine, onsite health care, physical therapy, and telemedicine. Patients access care at Concentra centers or at workplaces, with clinicians coordinating tests, treatments, and rehabilitation to support workers’ health and safety. The company differentiates itself through its large, multi-site footprint (more than 520 medical centers and 130+ onsite clinics), a long track record (40+ years), and a strong emphasis on a patient-focused experience guided by its mission to improve the health of America’s workforce. Concentra’s goal is to improve the health of America’s workforce, one patient at a time, by delivering quality clinical care and a positive customer experience that leads to lifelong well-being.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Addison, TX
Founded
1978

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