Senior Director Market Development - Market Development Initiatives
Full-Time
No salary listed
Senior, Expert
Bachelor's
Detroit, MI, USA
In PersonLocated in the greater Detroit area; travel up to 25%, including overnight travel.
Business & StrategyBusiness Operations
About the job
Requirements
A bachelor's degree or equivalent experience and at least five years of managerial experience.
At least seven years of successful experience in the workforce development industry.
At least five years of workforce and contractor development program management experience.
At least five years of experience managing and expanding utility and business partner relationships.
A proven track record managing highly effective workforce development programs with multiple funding sources and milestone outcomes.
Experience leading teams, motivating employees, and generating results in a multistate environment.
Experience managing multimillion-dollar contracts, key-account client relationships, business development, staff and resources, and profit and loss.
Experience in the clean energy industry.
Strategic, hands-on leadership with organizational, communications, and people-management skills.
Ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive and C-level audiences.
Listening, negotiation, and presentation skills.
Critical-thinking and problem-solving skills.
Experience with Microsoft Office Suite.
A valid driver's license.
Responsibilities
Provide strategic leadership and oversight for the Market Development Initiatives portfolio, including workforce development, contractor development, technical training, and related clean energy market development programs.
Direct and develop multidisciplinary teams responsible for program delivery, technical training, data analytics, operations, and performance management.
Establish and execute portfolio strategies aligned with organizational objectives, client priorities, market opportunities, and contractual requirements.
Develop, implement, and govern standardized processes, tools, performance metrics, and best practices across Market Development Initiatives programs.
Oversee the startup, mobilization, implementation, and transition of new programs, clients, and service territories.
Provide executive oversight of Building Performance Institute instructors and technical training teams responsible for workforce education, certifications, testing, and credential attainment.
Lead the development and management of enterprise-wide data systems, repositories, dashboards, and reporting processes to ensure data integrity, consistency, accuracy, and credibility.
Maintain full portfolio profit-and-loss accountability, including revenue, expenses, gross margin, forecasting, and profitability.
Ensure achievement of contractual deliverables, client performance metrics, compliance requirements, client priorities, and program outcomes across the portfolio.
Build, maintain, and leverage strategic relationships with utility clients, workforce organizations, educational institutions, contractors, community partners, industry associations, and other stakeholders.
Monitor industry trends, emerging workforce needs, policy developments, and market opportunities to drive innovation and strengthen the company's workforce-development position.
Partner with Business Development to pursue and acquire new contracts, rebids, program expansions, and strategic growth opportunities, including expanding services, increasing scope, and strengthening client partnerships.
Serve as a senior representative and thought leader at client meetings, industry events, advisory boards, and stakeholder engagements.
Build, lead, and develop high-performing teams, including 4–6 direct reports, through coaching, mentoring, succession planning, and professional development.
Serve on the Operations leadership team and partner with executive leadership to establish strategic priorities and drive enterprise growth and performance.
Desired Qualifications
An advanced degree.
Six Sigma Green Belt certification.
Project Management Professional certification.
Company Overview:
Founded in 2000, Walker-Miller Energy Services is a core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.
Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.
Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.
B - Boldly Go
E- Embrace Equity
H - Humble Confidence
I - Inclusive Stewardship
V - Value Reputation
E - Extraordinary Experience
Position Summary:
The Senior Director of Market Development Initiatives (MDI) provides strategic and operational leadership for Walker-Miller's clean energy workforce development, contractor development, technical training, and market development portfolio. Reporting to the Executive Vice President, Operations & Business Development, this role is accountable for portfolio performance, financial results, client outcomes, operational excellence, data governance, and organizational growth across multiple utility and market development programs. The Senior Director leads multidisciplinary teams responsible for program delivery, technical training, analytics, and continuous improvement while driving innovation, overseeing new program launches, strengthening industry partnerships, and supporting business development efforts that position Walker-Miller as a recognized leader in clean energy workforce and contractor development.
Essential Responsibilities: This list of responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Embrace, operate and lead within the core values.
Provide strategic leadership and oversight for the Market Development Initiatives (MDI) portfolio, including workforce development, contractor development, technical training, and related clean energy market development programs.
Direct and develop multidisciplinary teams responsible for program delivery, technical training, data analytics, operations, and performance management.
Establish and execute MDI portfolio strategies that align organizational objectives, client priorities, market opportunities, and contractual requirements.
Drive operational excellence through the development, implementation, and governance of standardized processes, tools, performance metrics, and best practices across all MDI programs.
Oversee the successful startup, mobilization, implementation, and transition of new MDI programs, clients, and service territories.
Provide executive oversight of Building Performance Institute (BPI) instructors and technical training teams responsible for workforce education, certifications, testing, and credential attainment.
Lead the development and management of enterprise-wide MDI data systems, repositories, dashboards, and reporting processes to ensure data integrity, consistency, accuracy, and credibility.
Maintain full MDI portfolio P&L accountability, including revenue, expenses, gross margin, forecasting, and profitability.
Ensure achievement of contractual deliverables, client performance metrics, compliance requirements, client priorities and program outcomes across the MDI portfolio.
Build, maintain and leverage strategic relationships with utility clients, workforce organizations, educational institutions, contractors, community partners, industry associations, and other key stakeholders.
Monitor industry trends, emerging workforce needs, policy developments, and market opportunities to drive innovation and strengthen position as a workforce development industry leader.
Partner with Business Development and contribute industry expertise to pursue and acquire new contracts, rebids, program expansions, and strategic growth opportunities for MDI, including identification of opportunities to expand services, increase scope, and strengthen client partnerships.
Serve as a senior representative and thought leader at client meetings, industry events, advisory boards, and stakeholder engagements.
Build, lead, and develop high-performing teams, including 4-6 direct reports, through coaching, mentoring, succession planning, and professional development based on a core value driven culture that encourages top performance with compassion.
Serve as a member of the Operations leadership team, partnering with executive leadership to establish strategic priorities and drive enterprise growth and performance.
Minimum Qualifications:
Bachelor’s degree or equivalent experience with a minimum of five years managerial experience.
7+ years proven success in the workforce development industry.
5+ years of workforce and contractor development program management experience.
5+ years experience in managing and expanding utility and business partner relationships.
Proven track record in managing highly effective workforce development programs that have multiple funding sources and milestone outcomes.
Demonstrated experience leading a team, motivating employees and generating results in a multiple state environment that encourages a collaborative work environment and core values culture for all team members.
Demonstrated experience in managing multi-million-dollar contracts, key account client relationships, business development, and staff and resource management and P&L management.
Experience in the clean energy industry.
Strategic, hands-on leadership with exceptional organizational, communications, and people management skills.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
Excellent listening, negotiation, and presentation skills.
Self-motivated and able to thrive in a results-driven environment.
Excellent critical thinking and problem-solving skills.
Experience with at Microsoft Office Suite.
Preferred Qualification
Advanced Degree
Licenses & Certifications:
Valid driver’s license
Six Sigma Greenbelt preferred
Project Management Professional (PMP) preferred
Physical Demands and Work Environment:
Frequent stationary desk work at a computer
Up to 10% of time may be spent outside of normal business hours e.g. to attend night / weekend trainings or events
Required to sit, stand, walk; talk and hear.
Noise level is typically low to moderate
Position located in the greater Detroit area
Willingness to travel up to 25%, including overnight travel
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
Walker-Miller Energy Services is an Equal Opportunity Employer
At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates’ demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.
Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.