Citco

Global administrator and adviser for funds

Manager – Investor Relations - Hedge Funds

Asset ManagementConfirmed live in the last 24 hours

Full-timeToronto, ON, CanadaCA$100k - CA$120kIn-person

About the Job

Requirements

A bachelor's degree in Accounting, Finance, or Economics, or comparable investor relations and finance experience.
Five to seven years of experience in the hedge fund industry, preferably in Investor Relations and/or Client Service, with some exposure to accounting and performance reporting.
At least two years of experience managing staff.
Knowledge of compliance and regulatory issues, including Know Your Customer and Anti-Money Laundering policies.
Proven client relationship skills.
Strong knowledge of Microsoft Office.

Responsibilities

Build and maintain client relationships, acting as the primary Investor Relations client relationship manager and an escalation point for client interactions with the team.
Proactively manage the team's daily workflow, ensuring deadlines are met and controls are followed.
Ensure the team processes capital transactions and net asset values correctly and efficiently, and maintains associated records comprehensively.
Ensure investor and client reporting is accurate and distributed on time.
Implement CFS Global Investor Relations policies, procedures, and best-practice guidelines.
Liaise with Treasury, Fund Accounting, Compliance, and Internal Audit teams to ensure deadlines and deliverables are met.
Represent the team at Investor Relations management meetings and assist with agenda preparation and minute-taking.
Chair team meetings to relay operational updates and discuss Investor Relations initiatives.
Represent Investor Relations during on-site client visits.
Propose and develop department-wide operational improvements in consultation with other Investor Relations managers.
Coach team members on operational issues and ensure system enhancements and process changes are implemented correctly and effectively.
Conduct interviews and participate in selecting new staff.
Conduct performance appraisals for team members.

About Citco:

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

About You:

You have a Bachelor’s Degree in Accounting, Finance, Economics, or comparable investor relations and finance experience
5-7 years’ experience in the Hedge Fund industry, preferably in Investor Relations and/ or Client Service with some exposure to accounting and performance reporting
Minimum 2 years’ experience managing staff
Knowledge of compliance and regulatory issues including Know Your Customer (KYC) and Anti-Money Laundering policies
Possess proven client relationship skills
Strong knowledge of Microsoft Office

Salary Range: CAD $100,000 - CAD $120,000

This posting is for an existing vacancy

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

#INDCIT

Your Role:

Build and maintain client relationships and act as their primary Investor Relations client relationship manager and an escalation point for their interaction with the team
Proactively manage the team’s daily workflow, ensuring that deadlines are met and controls are adhered to
Ensure that capital transactions and NAVs are processed correctly and efficiently by the team and the associated records are filed and maintained efficiently and comprehensively
Ensure that investor reporting and client reporting are accurate and distributed in a timely manner
Fully implement the CFS Global IR policies, procedures and best practice guidelines
Liaise internally with the Treasury team, Fund Accounting teams, Compliance team and Internal Auditor(s) to ensure all deadlines and deliverables are met
Represent the team at IR management meetings and assist with agenda preparation and minute taking
Chair team meetings to relay operational updates and discuss IR initiatives
Represent Investor Relations at on-site visits with clients
Propose and develop department-wide operational improvements in consultation with the other IR managers
Provide continuous coaching to team members on operational issues ensuring that system enhancements and process changes are implemented correctly and effectively
Conduct Interviews and participate in the selection process of new staff
Conduct performance appraisals for team members

About the Company

Citco

Global administrator and adviser for funds

Citco provides professional financial services for the alternative investment industry and related areas, including fund administration, fund accounting, NAV calculations, investor relations, governance services, and banking and custody. It delivers these services through a global network and proprietary technology across divisions such as Citco Fund Services & Investor Relations, Governance Services, Banking, Depositary & Custody, and Citco Technology Management. Citco differentiates itself by its size, long heritage, global coverage, and in-house technology development that supports secure, scalable administration. Its goal is to be a trusted advisor and the leading service provider in financial and professional services, helping clients navigate markets and make informed decisions.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Cayman Islands
Founded: 1998

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