Business Development Manager
About the job
- Four to five years of experience in small and medium-sized business sales, business-to-business sales, or software-as-a-service sales.
- A proven track record of closing deals and meeting revenue targets.
- Experience selling to small and medium-sized business decision-makers, including owners, founders, and general managers.
- Presentation, negotiation, and objection-handling skills.
- Ability to manage multiple deals and priorities simultaneously.
- Experience using customer relationship management systems such as HubSpot, Salesforce, or similar.
- Fluency in English and Arabic.
- Must be based in Beirut, Lebanon, and able to work from the office daily; this is not a remote role.
- Own and execute the full small and medium-sized business sales cycle from qualified lead to closed-won.
- Conduct discovery calls and product demonstrations with decision-makers, including owners, founders, and operators.
- Actively manage inbound leads and conduct outbound outreach to build the sales pipeline.
- Consistently close new business and achieve monthly and quarterly revenue targets.
- Manage a high-volume pipeline with short-to-medium sales cycles.
- Understand customer needs and position Servme as a business solution.
- Handle objections, pricing discussions, and contract negotiations.
- Maintain accurate pipeline tracking, forecasting, and customer relationship management hygiene.
- Collaborate with sales development representatives, Marketing, and Customer Success teams to ensure smooth handover.
- Provide market and customer feedback to Product and Marketing teams.
- Experience in software-as-a-service or hospitality technology is a strong advantage.
- French fluency is a plus.
About the company
serVme is a subscription-based hospitality platform that helps hotels and restaurants manage reservations, guest data, and marketing from a centralized dashboard. It automates guest data collection, enabling staff to tailor dining experiences, track sales, and run targeted campaigns to boost revenue per seat. The product provides advanced reporting, guest profiling, and centralized data control, with multi-dashboard access for different roles to improve operational efficiency and upsell menu items. Compared with competitors, serVme focuses on a comprehensive, centralized suite that ties reservations, guest profiles, and marketing tools together under a single platform with services to support clients. The company's goal is to improve guest experiences while increasing revenue and efficiency for hospitality operators by streamlining operations and enabling personalized marketing and service.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Dubai, United Arab Emirates
Founded
2015
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Simplify's Take
What believers are saying
- 2026 Network International integration adds deposits, pre-authorizations, and payment history inside guest profiles.
- 2026 Wddk live integration in Saudi Arabia unlocks curated demand for Servme restaurants.
- 2025 review says Servme onboarded larger hotel groups, signaling enterprise traction and product fit.
What critics are saying
- Servme still lacks disclosed funding, leaving expansion dependent on operating cash and partner leverage.
- Emirati and Saudi competitors can copy integrations quickly, compressing Servme's moat by 2027.
- If Network International or Wddk prioritize in-house products, Servme's distribution can collapse.
What makes Servme unique
- Servme bundles reservations, CRM, payments, and guest data into one hospitality workflow.
- 2026 integrations with Network International and Wddk deepen switching costs and operational lock-in.
- Servme already serves global hotel groups, Michelin Guide restaurants, and multi-venue brands.
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Benefits
- Hybrid Work Options
- Flexible Work Hours
- Remote Work Options
- Professional Development Budget
- Performance Bonus
- Company Equity